Shipping - Ups/Fedex FOB Location: Los Angeles, CA. Freight to final destination and any applicable sales tax not included in unit price. Alternative shipping methods must be confirmed in writing. Shipping Weights All shipping weights listed are approximate. Spec Samples $65 (v) + cost of item (EQP) Stock Colors Color swatches are approximate and may vary from actual color due to catalog printing or computer monitor variations.
Unders/Overs The factory reserves the right to ship over or under 3%. U.S. Customs Copyrights Compliance For all overseas production, which includes an imprinted copyrighted corporate logo or message, U.S. Customs requires an “authorization to release” letter upon submission of purchase order and prior to final deivery. 1. End user will need to provide authorization on company letterhead. 2. Letter must specify the logo or message, quantity and arrival date. 3. Clegg customer service will contact you with any other requirements. U.S. Printing The vast majority of our orders are printed at our factory in Los Angeles, California. The inks and paints we use are made in the U.S. and are tested for compliance with all applicable Federal and State regulations. Virtual Samples Virtual samples with up to two revisions are provided at no charge if proper artwork is provided (see section titled Artwork). Additional revisions may be subject to an art charge at a rate of $60 (C) per hour. Please allow up to 24hrs for most virtual samples. CleggPromo will do our best to honor any rush requests. Any dispute or claim between the parties hereto in any way related to or arising out of this business relationship shall upon the written request of one party served on the other, be submitted to arbitration, and such arbitration shall comply with and be governed by the provisions of California Code of Civil Procedure Sections 1282 through 1294.2. Costs and Attorneys’ Fees: In the event of any dispute, with respect to the terms of this Agreement, the prevailing party shall be entitled to all of its costs and attorneys’ fees (including arbitrators’ fees, reasonable attorneys’ fees and expert witnesses’ fees, if any) in resolving the dispute. Covid-19 Statement Due to COVID-19, please know that we are committed to the health and safety of our employees and amazing customers. We are taking all the CDC-recommended steps to ensure a safe working environment. Most of our employees are working from home and we continue to practice social distancing, and other best practices to help protect our team members and you, our valued customers. While we continue to ship orders to customers as quickly as possible, please expect some shipping delays. Due to the current situation we OTHER INFORMATION Arbitration are facing as a society, we are experiencing delays in both our supply chain as well as ship times from many carriers. While most orders are still being shipped on time, please allow up to 3-5 business days for orders to arrive. As a result of these conditions we cannot be responsible for shipping carrier delays or customs delays. If a carrier has a shipping delay or if products are delayed by customs, claims must be made to the carrier directly. We are also not responsible for any delays which result in us being unable to ship by the original ship date and/or not be able to arrive by the original in-hand date Thank you in advance— for your patience and continued loyalty to Clegg Promo! We truly appreciate you.
Color/Copy Changes Color and copy changes are charged a $35V per change charge. Co-op Programs Use catalog end-quantity for pricing. Minimum order cannot be less than half the first column quantity unless previously arranged. Please mark all orders “Co-op” to assure proper billing. Send a copy of the brochure or link to the website in which the item(s) will appear. Copyright & Trademark The artwork, designs, and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of imprinted products available. They are not intended to represent that the products are either endorsed by or produced for the owners of the artwork, designs, or trademarks. All copyright and trademark names identified are the properties of the companies that own them. No intent to infringe on any copyrights and trademarks has been made in this catalog. They are presented solely for the education of the reader. Drop Shipments Drop Ship Fee of $10V per location. Please submit a complete shipment list with order, 5 days prior to ship date. Please contact factory for spreadsheet template. Fob point Unless otherwise noted, all orders ship FOB factory Los Angeles. Freight Estimates cannot be responsible for the accuracy of estimates as carriers are rarely consistent from the estimates to the actual charges at time of shipping. International Shipments For products that need to be shipped out of the country, Customers must choose a carrier and provide an account number for billing. CleggPromo is not responsible for researching and quoting shipping companies. There is a $25 (v) service charge per destination. The customer must establish declared value for the air bill. If value is not stated on the PO, we will use catalog pricing. Any duties, taxes, etc. charged back to us will be billed to the customer; these charges may be billed 90 days or more after shipment. Less Than Minimum Charge $65(V) The absolute less than minimum quantity is one half the first column quantity. (Factory direct and paper products are excluded). Licensed Property Clegg has not sought clearance for any custom art, music or sound in connection with your project. As the supplier, Clegg requires that you have obtained all of the appropriate rights for the project.
products, we will provide a match print proof to show accurate colors, size and position. Please check the match print for accurate positioning of all elements, and submit written approval and/or revisions with the return of the match print. See specific product for pricing. Packaging Any special packaging requirements must be confirmed in writing on
your purchase order. Pen Ink Color All pens are equipped with ballpoint black ink or gel. Placing Orders
Red - PMS 485
Green - PMS 348
All orders, and all changes to orders, must be submitted in writing (mail, fax, or email). Phone/verbal orders are not accepted. Factory is not responsible for errors submitted on purchase orders. PMS color match Standard PMS colors are no-charge. More complex PMS colors can be “approximated” for $30 (V) per order, regardless of order size. Please understand that an “exact” match is typically not possible, but we can usually achieve your color(s) within a couple of shades. The color matching fee is a one-time charge and will not occur on reorders.Rush orders are not available when color matches are required. Please allow additional time for a proof and up to 10 business days for your actual order. Pricing For current pricing please visit Cleggpromo.com. Production time Begins upon receipt of purchase order and art approval. Contact factory for information regarding rush services. • Custom Digital Printing: 7-10 working days from art approval • Custom Mailing Tubes: 20 working days from art approval • Digital/4-color Process Printing: Standard: 5-7 working days from art approval • Video In Print: 8 - 9 weeks from art approval • Laser Decorating: Standard: 5-7 working days from art approval • Pad Printing: Standard: 5-7 working days from art approval • Screen Printing: Standard: 5-7 working days from art approval Random Samples Samples totaling $10(V) based on end-column price will be provided at no charge when you supply your shipper number. Random samples must be ordered before 2:00p.m. (PST) to ship that day. Samples requested with specific logos are not considered random samples. Self-Promotions All Self-Promotions are EQP less 10% with your distributor logo. MOQ applies. Hard goods only. Excludes custom sound cards, custom paper products, factory direct products, and video products.
Violet - PMS 2607
Yellow/Orange - PMS 136
Pantone Warm Red
Process Magenta
Royal Blue - PMS 293
Dark Blue - Pantone 072
Forest Green - PMS 330
Teal - PMS 320
Orange - PMS 172
Pink/Purple - PMS 241
Reflex Blue
Yellow
Burgundy - PMS 202
Purple - PMS 266
Navy Blue - PMS 282
Kelly Green - PMS 355
Silver - PMS 877
Gold - PMS 871
Terms Net 30 from date of invoice on pre-approved accounts. Larger orders may require 50% deposit. Credit Card payment limited to orders less than $2,500. We accept Visa, Mastercard, and American Express. There is a $40V charge for returned checks. Testing facilities CLEGGPROMO has strong working relationships with several third-party laboratories that are fully accredited by the U.S. Consumer Product Safety Commission. Full product evaluations, including regulatory verification and custom test protocols, are available upon customer request. Pricing and lead-time will be confirmed on a case-by-case basis.
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