Members on the Move and In the News Judi Bader is now the Senior Director of Culture, Learning, and Carlo Cesario has been promoted to Director, Field Training for Buffalo Wild Wings.

CHART President Rachel Richal was featured in this timely article on LinkedIn. Why Training Supervisor is a Hot Job Right Now

Development for Willy’s Mexicana Grill. Jodi Huls is now the Director, Learning and Team Member Activation for Buffalo Wild Wings.

Hear what she had to say about why the role of a Training Supervisor is so

Stephanie Ketron has been promoted to Director of Learning and Development for Westgate Resorts.

important right now. It's one of the most in-demand jobs on LinkedIn, and this article about *why* is worth the read! development/why-training-supervisor-is-a-hot-job-right-now

PresidenTalks The Power of Partnerships

In October, CHART partnered with Aggregage to launch Hospitality Management Today - a weekly personalized e-newsletter that brings together a wide set of hospitality articles, thought-leadership blogs, and research studies right to your inbox. Powered by Aggregage technology, Hospitality Management Today uses

Rachel Richal

machine intelligence, smart algorithms, social media, and audience-driven data to deliver the most relevant, custom-curated content to each reader.

In a first-of-its-kind partnership for CHART the results have already been a hit! For example, after launch, views of CHART member blogs featured in the newsletter have skyrocketed due to the power of this partnership. Hospitality trainers are looking for trusted solutions more than ever, and the partnership with Aggregage connected a wider audience of readers to the deep resources of CHART. As I looked at the success of this partnership so far, I began to think about the overall power of partnerships. As trainers, I truly believe our ability to partner with others is key to our success. When you think about it, in our roles at work, we rely on others as subject matter experts, as executors of training, and as feedback providers. Our partners rely on us to create and deliver training on either programs they create or standards that drive the business. When I think about my day-to-day at work, I am surrounded and supported by partners. To name a few… Cross-functional teams — I have always taken the approach that my success and the success of my team is built on relationships. When you can connect the dots between the teams in the

organization and how they all achieve a common goal, your days begin to get easier, and work is just more fun. We rely on these teams for accurate and timely information, and they rely on us to create and execute training. The key is for everyone to know their role in the game and set clear and accountable expectations with each other. Vendors — At CHART we call them partners as they are tried-and-true vendors of CHART members that we believe have the best interest in helping our member companies be successful. This is key when selecting vendor partners. If you aren’t connected to vendors for your brand, become partners with those who are to be introduced. Vendors often have creative ideas to enhance your training, give out prizes, or drive execution, and can be a great resource for ideas. Those you work for, who work for you, or are your counterparts — This is about true teamwork! Partnership can happen on any level of the team. A rockstar team dynamic is built from people who have a variety of talents and complement each other’s strengths and weaknesses. When you stop looking at levels and look at how you partner to achieve a goal, magic happens from true collaboration. Lastly, other trainers (and, I am so thankful to CHART for this one!) — When you think about CHART and the reputation we have, it is always about building a network - a network of hospitality training partners who know what you're going through and have big ideas to share. If you are not tapping into Ask My Peers, reaching out to the last person you met at a conference, or using the member list to find someone to bounce an idea off of, I highly encourage you to use these resources as your next partnership!

As I wrap up this very work-focused list of partners, I encourage you to also thank the partners you have in your personal life. Whether a spouse (shoutout to Dan Richal who deals with me day-to-day), a sibling, a friend, an old colleague, or a dog-sitter (or a dog), we all need strong partnerships!

Submit your own content to Hospitality Management Today at

Made with FlippingBook - Online Brochure Maker