Council of Hotel and Restaurant Trainers P.O. Box 2835 Westfield, NJ 07091 (800) 463-5918

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Invitation to Participate in a Survey

Attention restaurant/food, beverage, and hotel/lodging members! Kendall College at National Louis University is exploring emerging strategies for enhancing the well-being and quality of life for hospitality professionals. The goal of this initiative is to share innovative strategies, best practices, research, and tools to improve industry practices and to inform the public about the positive steps the industry and educators are taking to prioritize workplace well-being for the current and future workforce. You can help by completing this simple survey, which will take about 10-15 minutes.

Hotel Survey Restaurant/Food & Beverage Survey

Speaking Opportunity! Kendall College is now accepting proposals from industry professionals, educators, advocates and other experts on health and wellness in hospitality to participate as presenters and panelists for their spring conference, Advancing Health and Well-Being in Hospitality . This conference will be held on April 28, 2023. The purpose is to generate a dialogue around efforts to improve well-being and quality of life for hospitality professionals. More information and a proposal submission form can be found at

Learning, Sharing, Growing, Caring…and Dilly Bars! The team at Dairy Queen (DQ) hosted an interactive Regional Training Forum (RTF) focused on new ways to deploy the workforce, enhance training delivery, and rebuild the talent pool. More than 17 hospitality trainers gathered to hear how DQ reconfigured their staffing models to reduce waste and extra steps. The group also explored resources that DQ built with Restaurant Playbooks using structured instructional design, Vyond, and enhanced graphic design. Ben Wogsland of the Hospitality Minnesota Educational Foundation (HMEF)

CHART + Opus Social Hour at FSTEC

shared how they partner with local schools to build passion for careers in the hospitality industry. To further that discussion, Tammy Olson, Director of Global Curriculum & Training at DQ and HMEF Board member, shared how they are promoting career opportunities and the professional skills we all learned as hourly team members. So many of our current prioritization skills are rooted in our past ability to serve or cook during lunch rush!

Minneapolis RTF | 10.20.22

CHART teamed-up with Silver Partner Opus to hold a Social Hour in conjunction with the FSTEC conference on September 19 in Dallas. Opus surprised attendees by giving away free CHART memberships and renewals! We greatly appreciate this support to help drive membership and awareness of CHART.

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