OWNER -TO- OWNER www.franklinbuildingsupply.com | 208-514-2200 | 9222 W. Barnes Dr., Boise, ID 83709 JANUARY 2018
A Conversation With the CEO BU I LD ING ON A STRONG FOUNDAT I ON
Looking back on 2017, two words come to mind: change and preparation. We are employee-owned, so first and foremost, we took care of our business. The “snowpocalypse” of 2017 slowed down construction early in the year, but sales have been strong ever since — especially since last May. We ended the year with a wonderful flourish of sales and service that was, quite frankly, dizzying. At the same time, we began implementing tools to hit the goals in our Vision 2021 strategic plan. Firing up Kronos was a big step, one that changed the way we clock in and get paid, how we track our employment information, and automated much of our human resources. We also spent most of 2017 preparing for the coming change to BisTrack software. Why did we do all of this? The answer is simple: We did it for you, the owners who make this enterprise the powerhouse that it is today. We are a people-centered company, and we value our people more than anything else. We truly believe that if we are all fully engaged, working well with each other, and feeling valued as vital parts of the team, then we will excel for our customers. The employee-ownership benefit is part of that effort, but so is our dedication to listening and being transparent about everything we do. The new “stay review surveys” that replaced the old annual
evaluations are a great example. Your voice, opinions, honesty, and passion help us improve.
Nowhere is that more evident than when we asked for ways to improve safety. Your answer: Let each location design its own safety program. It’s a great idea and one that’s already led to serious results.
It’s no secret that there is a labor shortage in our industry. To handle that challenge, we need to be the employer of choice in the homebuilding industry. You want the best of the best working with you, and so do we. Making this the one place where everyone in the LBM industry wants to work will be great for you, your co-workers, and for the bottom line. In turn, that directly helps your own bottom line through the value of your stock in the company. As you can see, we have a lot of goals for 2018, and this year is 100 percent about furthering those goals. We start with BisTrack implementation just a few weeks from now. Some of that training may be tedious, but the payoff will be worth it. But it doesn’t end there. Becoming the best employer and the safest workplace is top of the list. Greatly improving how we help our customers, in the ways that customers want to be helped, is another huge goal, and it will only happen if we hit the team goals first. Before I go, I want to thank all of you for the hard work and the fine teamwork in 2017. It is truly a blessing to be part of your team. Let’s charge forward and do great things together in 2018.
President and CEO Rick Lierz
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