Workplace Diversity Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community. Our Workshop Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.
Participants will learn: Understanding Diversity
Understanding Stereotypes Breaking Down the Barriers Verbal Communications Skills Non-Verbal Communication Skills Being Proactive Coping with Discrimination
Dealing with Diversity Complaints as a Person Dealing with Diversity Complaints as a Manager Dealing with Diversity Complaints as an Organization Time: 8 Hours Badge: Advanced Coaching and Mentoring
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? The Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. Participants will learn: Defining Coaching and Mentoring Setting Goals Understanding the Reality Developing Options The Importance of Trust Providing Feedback Overcoming Roadblocks Reaching the End How Mentoring Differs from Coaching Time: 8 Hours Badge: Advanced
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