Civility in the Workplace While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line. To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.
Participants will learn: Introduction Effective Work Etiquette
Cost and Rewards Conflict Resolution Communication Negotiation
Identifying Your Need Writing a Civility Policy Implementing the Policy
Time: 8 Hours Badge : Advanced
PROGRAM OF STUDY These courses are purchased in a bundle and are an integration of a variety of sequenced courses that provide learners’ developmental building block that includes a basic, intermediate and/or advanced level of a particular topic area over a period of time. Workplace Diversity and Inclusion - These series of courses will help your employers and employees better recognize the benefits of diversity. There will be strategies discussed to create more inclusive environments. Managers will also leave with best practice on how policies and practices can be put in place to create more diverse and inclusive environments for all. Courses can be purchased individually, as collection or as a program of study.
Diversity and Inclusion Workplace Diversity Coaching and Mentoring Civility in the Workplace 1. 2. 3. 4.
Time: 32 Hours Badge: Workplace Diversity and Inclusion
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