TRANSFORM - Winter/Spring 2017

Busiest Christmas ends record year

14.5 million passengers travelled through LLA last year making 2016 a record-breaking year P assenger numbers grew by 18.5% on the previous year, with LLA experiencing 33 consecutive months of growth. Christmas also broke all records with passenger numbers up 24.6% in December compared with the same period in 2015. S ixteen new routes to nine different countries have been announced by six of LLA’s airline partners. In May, Thomas Cook will join the LLA line up with weekly flights to favourite holiday destinations Corfu, Dalaman and Palma de Mallorca. easyJet launches its first ever flights to Sweden when it begins flying to the capital Stockholm in March. Valencia and the Greek island of Rhodes are also being added to the airline’s route network, along with three new French routes: Biarritz, Nantes and Marseille. It takes the total number of destinations offered by easyJet from LLA to 60. Stockholm is also being added to Monarch’s route network. Flights begin in April along with a new service to Porto in Portugal.

The top 6 destinations from LLA in 2016 were: Copenhagen Budapest Amsterdam Bucharest Warsaw Dublin 1 2 3 4 5 6

Phase one of Aelia Duty Free opened in April

Blue Air, easyJet, Ryanair, Monarch, Vueling and Thomas Cook launch new routes from LLA New for 2017

Ryanair is adding a five-times weekly service to Faro fromMay 1st. A twice-weekly service to Cagliari in Sardinia began in January, while flights to Dusseldorf Weeze commence in March. Other routes starting from LLA during 2017 include a three-times weekly service to Florence by Vueling, and Blue Air will begin flights to Cluj Napoca in Romania. Simon Harley, Head of Business Development at London Luton Airport, said: “The addition of yet more exciting destinations is great news for our passengers and a further sign of how, together with our partners, we are transforming LLA. We look forward to announcing more routes throughout 2017.”

Dual carriageway construction

Multi-storey car park and link bridge opened in December

2016 – A year of challenges and progress

2016 was always going to be the most challenging year in LLA’s history, but it was also the most successful L ast year LLA experienced the largest passenger growth of any London airport, handling a record 14.5 million passengers. That’s an increase of 18.5% on the previous year. During 2016, we made significant progress in our £110m redevelopment, welcomed four new airlines, added 20 more routes to our network and made great strides towards improving the passenger experience. Of course, 2016 wasn’t without its challenges. Construction projects on this scale always experience their fair share of hiccups, and ours is no different. After all, we’re redeveloping almost every aspect of the Airport at the same time as demand for air travel reaches unprecedented levels. It’s the equivalent of conducting open heart surgery while running a marathon! Some of the unforeseen challenges we faced were easily solved, others proved harder to fix. The road network into the Airport was more fragile than any modelling had suggested. It took 23 corrective actions to put right. Whilst it’s easy to focus on such challenges, we should never let them overshadow the success we have enjoyed or the progress we have made.

During 2016, we opened the first phase of the flagship Aelia Duty Free Store, introduced more boarding gates and improved those already in use. We’ve opened our new 1,700 space multi-storey car park and pedestrian link bridge, and the new boarding pier is really starting to take shape. We introduced free wi-fi, Auto Bag Drop terminals, additional e-Passport gates, and removed the charge for plastic bags in security. During 2017, there will be even more improvements and milestones. We’ve already added a further 16 destinations and expect more to follow. The completion of the dual carriageway early this year will greatly improve access for those arriving by road. A range of new restaurants will open throughout 2017 providing more choice for passengers and construction of the new terminal extension will really gather pace. In addition, we continue to lobby the Government for better rail links through the East Midlands franchise ( see page 9 ). This year will undoubtedly bring fresh challenges, but it will be even more exciting as our ambitious plans to increase capacity by 50% continue to come to life.

Stockholm – a new destination for Monarch and easyJet

by Nick Barton, CEO

“IT’S THE EQUIVALENT OF CONDUCTING OPEN

HEART SURGERY WHILE RUNNING A MARATHON!” Nick Barton, CEO

TRANSFORM

Winter/Spring 2017

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Follow our transformation at www.transforminglla.com

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@LDNlutonairport

@LDNlutonairport

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