01 EXECUTIVE SUMMARY
UAL is a hotbed of creativity, innovation and invention across the knowledge economy. Drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts, UAL is a fundamental part of the UK’s creative ecology. Ranked second in the word for Art and Design in the 2022 QS World University Ranking, UAL is hugely international, with a reputation that attracts over 22,000 students from 130 countries, creating a vibrant, multi-cultural community environment. Now is an exciting time to be joining UAL to take up this role. Following the creation of the UAL Strategy 2022-2032, a 10-year Estates Strategy has been developed. In the next decade we aim to complete the delivery of two major developments for London College of Fashion and London College of Communication (including a new hub for University Services), thus rehousing circa 50% of the UAL population over the period. We will embark on a period of estate consolidation ensuring that the UAL estate is fit for purpose, sustainable and provides world- class facilities and experience to our students, staff and partners. Reporting to the Associate Director, Catering, Retail and Accommodation Services, the role of the Head of Catering, Retail & Accommodation Services is to ensure the University’s commercial services provision meets the current operational needs of the business through the sustainable management and continuous innovation of student facing services to align with the university strategic aims. The scale and breadth of the role is significant with a diverse portfolio of campuses and sites across London. Working as part of the Commercial Services Management Team, the Head of Catering, Retail & Accommodation Services will work with outsourced partners to ensure that the university’s commercial provision continues to be viewed at the forefront of the Higher Education industry and fulfils the students’ expectations.
SUMMARY 02 ABOUT UAL 03
01 EXECUTIVE
04 OUR
UAL STRATEGY 2022 – 2032
STRATEGIC AIM
05 THE ROLE 06
07
WORKING AT UAL
APPLICATION PROCESS
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