CIPP Benchmarking Survey Report 2021

Summaryof keyfindings

Just 3% of respondents advised that they did not provide any benefits , with an increase of cycle to work schemes and car allowances when compared to previous years

of respondents advised that payroll was operated in-house 74 %

50 %

50 %

17 %

The private sector offers higher salaries across all roles within the payroll profession

of payroll teams are predominantly equally split into the Finance and HR departments

of respondents offer saving schemes

Issuing P60s was the most common obligation not made on time

The majority of payroll teams are made up of females

Salary sacrifice is the most popular way in which pension contributions are collected

Tracked errors have enabled payroll teams to collect more overpayments

90

%

77 %

35 %

Errors discovered before issue to employees/ pensioners

Errors only discovered after issue to affected employees or pensioners

Reported both pre-issue and post-issue error

4

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