CIPP Benchmarking Survey Report 2021

Thepayroll team

Where does it sit? Payroll departments have changed dramatically over the years. Traditionally, payroll forms part of the finance or the human resource (HR) teams, however 20% of respondents advised that their payroll department is now stand- alone. This question was recently added to the survey due to the impact of the current pandemic, and the emphasis that has been placed on the profession. It will be interesting to see next year’s results and whether this independence becomes a growing trend.

Other responses show the payroll team is split equally between the finance (40%) and the HR teams (40%).

In-house/outsourced? 74% of respondents reported their payroll was in-house, 19% partially outsourced their payroll, and just 7% reported that they fully outsourced their payroll. A more detailed analysis of the data shows that those who work within the public sector are more likely to have their payroll function in-house, as opposed to outsourced, whilst 29% percent of those within the private sector are either partially or fully outsourcing their payroll activities.

When comparing figures from previous years, in-house payrolls within the private sector have increased by 5%, fully outsourced has seen an increase of 2%, whilst partially outsourced payrolls have seen a decrease by 7%. Figures within the public sector also suggest that partially outsourced payroll has decreased (by 17%), and in-house has increased by 13%.

The increase could suggest that businesses prefer having the control over their own payroll processes, investing more in internal payroll professionals rather than outsourcing the payroll function.

5

Made with FlippingBook - Online magazine maker