The University will take necessary steps to ensure that no qualified disabled student is denied the benefits of, excluded from participation in or otherwise subjected to discrimination because of the absence of educational auxiliary aids. Auxiliary aids may include taped texts, interpreters or other effective methods of making orally delivered materials available to students with hearing impairments, readers in libraries for students with visual impairments, classroom equipment adapted for use by students with manual impairments and other similar services and actions. Accommodations that would fundamentally alter the nature of the program, cause undue hardship on the University or jeopardize the health or safety of others cannot be provided. Reasonable accommodations must specifically address the fundamental limitations of the student’s specific disability. Registration Students seeking accommodations and services due to a disability should contact Student Accessibility Services. A Student Accessibility Services Coordinator will discuss potential accommodations and required documentation with the student. Students are encouraged to register with Student Accessibility Services and make accommodation requests as far in advance as possible; accommodations are not retroactive. Students seeking to register with Student Accessibility Services are required to: 1) self-identify to Student Accessibility Services, 2) submit an application, 3) provide documentation of a disability from the appropriate licensed professional, and 4) participate in an interactive appointment with a Student Accessibility Services Coordinator. Student Accessibility Services will provide a letter confirming eligibility for services and detailing approved curriculum accommodations to eligible students with disabilities following completion of the registration process. Electronic application forms and other materials related to the registration process can be found at www.nu.edu/sas. Disability Documentation Disability documentation must be signed by a licensed physician, psychologist, audiologist, speech pathologist, physical therapist, occupational therapist or other professional health care provider. Documentation should indicate the student’s current level of functioning with respect to the major life activity impacted by the disability. The diagnostic report should include, where appropriate, recom- mendations for specific accommodations and an explanation of the reason the accommodation is recommended. In some situations, the University may request additional documentation. The cost of obtaining professional documentation of a disability is the responsibility of the student. Additional information regarding documentation is located at www.nu.edu/sas. Accommodation Determination Student Accessibility Services will consider all materials, consult with relevant faculty when necessary and afford qualifying individuals with appropriate accommodations. The student may provide additional input from an appropriate professional at the student’s expense if the student or Student Accessibility Services deems such input to be necessary to determine eligibility for services or appropriateness of a specific accommodation requested. Once a student is approved to receive accommodation(s), a Student Accessibility Services Coordinator will provide an accommodation letter to the student. It is the student’s responsibility to present this letter to his/her instructor in timely fashion, preferably within the first three days of the term/course, to allow sufficient time for the arrangement of any prescribed accommodation(s). A student may or may not elect to use the accommodation(s). Notification is sent to the instructor informing him/her that a student enrolled in his/her class may approach them with an official accommodation letter. The written notification to the instructor will not identify the student. If a student does not approach the faculty member, that student will be deemed to have elected not to request the use of accommodation(s). Students requesting, and approved for, onsite testing accommodations are required to complete a Testing Accommodations Orientation at least two weeks prior to their first exam request for in-course exams. For onsite tests, students are also required to complete an Onsite Test Accommodation Request Form. Completed forms are due to Student Accessibility Services at least five business days prior to the exam or quiz date to allow sufficient time for the arrangement of test accommodations, including but not limited to extended test time, distraction reduced setting, etc. In addition, students are required to read and follow the Test Accommodation Policies and Guidelines. The Testing Accommodations Orientation documents, the Onsite Test Accommodation Request Form and the Test Accommodation Policies and Guidelines are located at www.nu.edu/sas in the section entitled Accessibility Forms and Guides.
Providing advanced notice, students needing captioning and/or interpreting must request these services using the appropriate request forms also located at www.nu.edu/sas. Faculty and staff are encouraged to communicate with deaf and hard of hearing students using electronic mail or web-based chat. If the student uses text telephone (TT) or video phone, use the California Relay Services by dialing 888.877.5379. Faculty members who receive a request from a student for a curriculum accommodation due to a reported disability should request an accommodation letter from the student. If the student informs the instructor that they do not have such a letter or are not registered with Student Accessibility Services, the faculty member should direct the student to StudentAccessibility Services, providing him/ her with the contact information. In addition, the instructor should contact Student Accessibility Services to discuss any questions or seek additional guidance. Any disability-related information that a student gives to the faculty member is to be used only for making curriculum accessible for the student and may not be disclosed to any parties without written consent from the student. Instructors are not authorized to unilaterally deny a student an approved accommodation. Instructors who disagree with a particular accommodation prescribed for a student and included on the official accommodation letter should contact Student Accessibility Services for immediate consultation and discussion. Denial or Insufficiency of Accommodation If a student is denied an accommodation requested or believes that the accommodation approved is insufficient, the student may appeal to the Vice President of Student Services, who will render a decision within seven days of receipt of the appeal or prior to the start date of the next course, depending on which occurs first. The decision of the Vice President is final. Students have the right to appeal any decision by the University denying a requested reasonable accommodation to outside enforcement agencies, such as the Office for Civil Rights of the United States Department of Education or the California Department of Fair Employment and Housing. See “Appellate Procedures” in the Policies and Procedures section of the General Catalog. Any complaint must be filed with the Office for Civil Rights within 180 calendar days of the University’s final decision, or with the California Department of Fair Employment and Housing within one year of the University’s final decision. Students need not exhaust the University’s appeal procedures in order to file an appeal with an outside agency. Problems in Receiving Approved Accommodations In the event that a student believes he/she is not receiving an accommodation that is specified in his/her accommodation letter, the student should immediately contact Student Accessibility Services for assistance at email@example.com. Confidentiality Student Accessibility Services is committed to ensuring all information and communication pertaining to a student’s disability is maintained as confidential as required and/or permitted by local, state and federal laws and regulations. To that end, the following guidelines govern the use and disclosure of information shared with the SAS office staff. 1. This information is protected by the Family Educational Rights and Privacy Act (FERPA). All records received and kept by SAS are considered educational records. All documentation is kept in secure electronic or hard copy files, and immediate access is limited to the SAS staff and managers. 2. Personally identifiable information will not be disclosed to persons outside the University without the expressed written permission of the student, except in accordance with local, state and federal laws or pursuant to a court order or subpoena. 3. Personally identifiable information will be shared with other University employees, faculty and other officials only when the requestor maintains a legitimate educational interest. In such a case, the SAS staff will disclose only information pertinent to the request and in the best interest of the student. 4. If a student wishes to have information about his/her disability shared with others outside of the institution, the student must provide written authorization to SAS at firstname.lastname@example.org to release the information. 5. A student has the right to review his/her own SAS file with reasonable notification. Any student wishing to review his/her own records should contact SAS at email@example.com.
NATIONAL UNIVERSITY // STUDENT SUPPORT SERVICES
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