National University 2018 General Catalog

• Prior to midnight (PST) of the ninth (9th) day of the session receive a 100 percent refund; • Prior to midnight (PST) of the tenth (10th) day of the session receive a 50 percent refund; and • After midnight (PST) of the tenth (10th) day receive no refund. To receive a refund, students must submit a written request to the nearest Student Accounts Office as the University does not disburse refunds automatically. Students must have a credit balance on their account to receive a refund. Most refunds are processed and mailed within ten (10) working days from the receipt of the request depending on the verification of funds. All refunds are processed via EFT to the bank information as provided or mailed to the student’s home address. If payment was made by credit card, refunds will be issued back to the original credit card used and as provided on the refund request form. Refund request forms are available at all Student Accounts Offices. Refund percentage may vary based on state of residence and state regulatory requirements. International Student Prepayment International students admitted to National University with F-1 visas are required to pay their first three classes in advance prior to arrival and as part of the check- in process for the University. Tuition for these three classes is non-refundable. Payment must be made via credit card or wire transfer. No bank drafts (checks) accepted. If payment is not received prior to the Orientation date listed on the student’s I-20 an administrative hold will be placed on their record. All records and services are withheld from students who have any outstanding financial obligations to the University. Students who reapply and enroll in a course within 90 days of their original start date will be able to utilize remaining pre-payment funds for their tuition costs. Financial Aid Refund Policy As part of the Higher Education Amendments of 1998, Congress passed new provisions on October 29, 2010 regarding refund policies and procedures for students who have received Federal Student Assistance and are considered withdrawn from school. Based on National University policies, which are made in accordance with federal regulations, a student is considered “withdrawn” if not in attendance for 45 consecutive days. The Federal Return of Title IV Funds (R2T4) policy was effective October 29, 2010, and governs all federal grant and loan programs, including Federal Pell Grant, SEOG, TEACH Grant, Perkins Loan, Stafford/Direct Loans (subsidized and unsubsidized,) and PLUS loans. This federal regulation assumes that awards of Federal Student Aid funds are earned in proportion to the number of days attended for the period funded. If a student is considered withdrawn from the University, a calculation is then performed to identify the total scheduled financial assistance the student earned and is therefore entitled to receive. If the student receives (or the University receives on the student’s behalf) more financial aid than is earned, the unearned funds must be returned to the Department of Education. If the student receives (or the University receives on the student’s behalf) less financial aid than the amount earned, the student may be able to receive those additional funds. The portion of federal grants and loans that a student is entitled to receive is calculated on a percentage basis. The percentage is determined by comparing the total number of days in the specified payment period to the number of days completed before withdrawing from the University. For example, if a student completes 30 percent of the payment period, the student earns 30 percent of the financial aid he/she was originally scheduled to receive. This means that 70 percent of the scheduled award received at the beginning of the payment period becomes unearned and must be returned. In general, loan disbursements and grants cover a specific period of time and number of units called the payment period. Once more than 60 percent of the payment period has been completed, all (100 percent) of the financial aid award received for that period is considered earned. Important Note: If a student is considered withdrawn from the University (officially or unofficially) before completing 60 percent of a payment period, the

POLICIES AND PROCEDURES GENERAL POLICIES AND PROCEDURES Attendance Procedures The academic year is divided into four 12 week quarters, each comprised of three sessions. Students may enroll in classes in most programs any month of the year. The start-date of a session is the first Monday of the new course term. If the first Monday is a holiday, the start-date of the session will be the first Tuesday. For example, if the first class meeting offered in the September session meets on Mondays and Wednesdays, and Monday is the holiday, then that first Tuesday is the start-date for the session. The term start date (whether a Monday or Tuesday) is the start date of the session and not the day students meet for their first class. Students are considered officially enrolled in a class at midnight (PST) of the ninth (9th) day of the session. All students must be officially enrolled in order to attend class and to receive a grade. This means that the course must be added to the student’s schedule prior to the ninth (9th) day of the session. University instructors will not permit non- enrolled students to attend a class or be issued a grade. The Office of the Registrar will not post grades for students who are not officially enrolled. Students are expected to attend all scheduled classes of a course. An absence is recorded each time a student does not attend a regularly scheduled class, whether or not it is an excused absence. Students who have more than three (3) absences and who are still enrolled as of midnight (PST) of the twenty-first (21st) day of the session will be issued a letter grade of “F” or “U” as appropriate for the grading criteria of the class. Tardiness and early departures from classes accrue and have the potential to cumulatively affect absences. Lack of participation and/or attendance for students taking onsite or online classes does not qualify the student for a refund or consideration for a drop or withdrawal from the class unless the student submits the request within the established timeframe (see refund and course drop and withdrawal policy). Students, whether onsite or online, are responsible for following the published policy on deadlines for drop and withdrawal. With instructor approval, students may be allowed to make up examinations or class assignments missed due to absence or tardiness. Students must arrange to complete any make-up work with the instructor in advance. Work must be completed prior to the final class session. A grade of incomplete may be issued if the student has attended two-thirds of the course and coursework is not completed by the final class session. Instructors may use their discretion when issuing approval of, and assigning, an incomplete grade. Any dispute about attendance must be addressed by the student in writing and submitted to the Office of the Registrar within ninety (90) days of grade posting. If extenuating circumstances prevent the submission of the dispute within that time frame, the Office of the Registrar will make a determination about whether the circumstances warrant further consideration. The Office of the Registrar will not consider a dispute that is more than one year old. Once grades have been issued and credit awarded, neither the coursework nor the grade can be expunged from the student’s record. Tuition will not be refunded without extenuating circumstances and approval of the Finance Committee. Refund Policy Students are accepted and enrolled in classes with the understanding they will attend the entire course. Students may drop a course prior to midnight (PST) of the ninth (9th) day of the session by contacting their academic advisor or 1-866-NU-ACCESS (1.866.682.2237) or scs@nu.edu. The student is responsible for ensuring that the drop or withdrawal is reflected in their record appropriately by viewing their schedule on the student web portal. To accurately count session days, note that the first day of a session—and not the actual day a student attends class—counts as day one. The University counts calendar days rather than business days for determining refunds. As such, if the first day of the session is a Monday, the student would need to drop prior to midnight (PST) of the following Tuesday, the ninth day of that session. If a student does not complete a course, tuition refunds are made according to the schedule below. The refund policy is the same for onsite and online classes. Students who drop or withdraw from a course:

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NATIONAL UNIVERSITY // POLICIES AND PROCEDURES

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