SOLUTIONS OVERVIEW Your Workforce Partner in the Mission of Care
Copyright © 2025 AMN Healthcare
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TABLE OF CONTENTS
COMPREHENSIVE STAFFING
INTEGRATED TECHNOLOGY
WORKFORCE MANAGEMENT
WORKFORCE
TALENT MANAGEMENT
NURSING ALLIED INTERNATIONAL
Analytics & Assessment
Managed Services Provider (MSP) Solutions
Scheduling & Staff Planning
Credentialing
Recruitment Solutions (RPO)
PHYSICIAN SOLUTIONS Locum Tenens
Vendor Management Systems
FLEXIBLE STAFFING SOLUTIONS
Clinician Engagement | AMN Passport
Locum Tenens to Permanent Staffing
Float Pool
Internal Agency
LANGUAGE SERVICES SCHOOL TELETHERAPY
Physician Perm
Advanced Practice
CONSULTING
Dentistry
Talent Advisory Services
Revenue Cycle Consulting
Interim Leadership LEADERSHIP SOLUTIONS
Executive Search
Executive Search Practice Areas and Specialty Solutions
LANGUAGE SERVICES REVENUE CYCLE SCHOOLS
YOUR WORKFORCE SOLUTIONS PARTNER
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4 YOUR WORKFORCE SOLUTIONS PARTNER
AMN Healthcare is transforming healthcare through strategic workforce solutions, comprehensive staffing, and innovative technologies, all uniquely tailored to solve your workforce challenges.
INTEGRATED TECHNOLOGY
Our AI-powered technologies streamline recruitment, scheduling, and talent engagement, enabling cost-effective access to diverse talent while enhancing workforce flexibility.
Workforce Management
Workforce Optimization & Performance
Workforce Engagement
Permanent Recruitment & Talent Advisory
Physician & Leadership Staffing
Workforce & Operational Management
Clinical Staffing
Revenue Cycle Consulting
Revenue Cycle
COMPREHENSIVE STAFFING
WORKFORCE MANAGEMENT
Tailored staffing solutions provide contingent, flexible, and permanent placements across specialties, ensuring a high-quality, cost-effective workforce to meet your unique needs.
Leverage data analytics, advisory services, and revenue cycle consulting to enhance your workforce operations. Our solutions offer efficient, flexible, and cost-effective strategies that seamlessly adapt to your organization’s evolving needs.
5 YOUR WORKFORCE SOLUTIONS PARTNER
A Proven Partner in Healthcare Workforce Solutions
Leading Publicly Traded Healthcare Workforce Company Full transparency and publicly available shareholder information.
40 Years of Experience
High-touch, high-tech workforce solutions specifically tailored to healthcare.
Partnerships & Integrations to Enhance Capabilities Strategic partner with several HRIS, IT, and EHR systems to provide a seamless ecosystem.
Verified Tech Security
SOC 2 certified, engages in Rapid7 Penetration Testing and comprehensive Managed Detection and Response (MDR) program.
AMN Healthcare is transforming healthcare by delivering strategic workforce solutions, comprehensive staffing, and cutting-edge technologies, all customized to address your workforce challenges. Whether we are providing the transparency and tools to monitor and predict workforce needs, helping to prioritize and bring in talent to fill critical roles, or enabling real-time language interpretation services, AMN's capabilities are designed to support all workforce needs. We meet our clients where they are, and evolve with them, offering a full spectrum of technology and workforce solutions—all from one proven strategic partner.
INTEGRATED TECHNOLOGY
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7 INTEGRATED TECHNOLOGY
AMN Healthcare's technology offerings are led by WorkWise TM , our flagship all-in-one solution that empowers healthcare organizations to efficiently manage a robust workforce across all healthcare professions. Our comprehensive suite of modern tools includes advanced analytics, predictive scheduling, credentialing, vendor management, and clinician engagement. These solutions are further bolstered by leading language services and telehealth technologies, delivering the innovation and efficiency healthcare organizations need to thrive.
WORKFORCE
Analytics & Assessment Clients can leverage their data on our advanced platforms and lean on our expertise to deliver actionable intelligence to uncover the opportunities most critical to optimizing their workforce and controlling costs. The Workforce Analysis report and Workforce Planning Dashboard provide a comprehensive overview of a health system’s staffing costs and opportunities at both the enterprise and unit level utilizing historic data. As a result, it identifies realistic savings and opportunities for strategic realignment and cultural shift, information about distribution of resources and sizing of staff sources to better adjust for census-driven demand, optimal staff sizing and float pool development strategies, awareness regarding staff dissatisfaction and turnover, and more. The Operational Assessment helps clients align their actual practices – what they do every day – to what their policies say they should be doing. This engagement will build a foundation to promote consistency across the enterprise, creating the framework for predictable and sustainable results. We work with our clients to identify the opportunities related to operational workflows – standardizing and automating the end-to-end resource management process – establishing a framework to support positive outcomes that result in clinical, operational, and financial improvements.
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INTEGRATED TECHNOLOGY
Scheduling & Staff Planning Accessible through our comprehensive WorkWise solution , or as standalone system, Smart Square is a workforce management technology, combining the strengths of forecasting, enterprise transparency, and scheduling capabilities. Recognized with the 2025 Best in KLAS Scheduling: Nurse & Staff award for its industry leading nursing staff management technology, Smart Square integrates with an organization’s technology systems for a seamless and efficient user experience. Smart Square can also be utilized with our VMS, ShiftWise Flex. This flexibility ensures streamlined operations, optimized staffing, and enhanced efficiency, helping you tackle workforce challenges with ease and confidence. Credentialing We provide an all-in-one credentialing solution to help our clients maintain a healthy and compliant facility. We help automate tedious tasks, prevent errors and centralize credentialing. It is designed to help facilities credential smarter and faster. Vendor Management Systems Accessible via WorkWise , our all-in-one technology to manage your entire workforce, or as standalone offerings, our Vendor Management System (VMS) solutions automate, expedite, and track all temporary staffing functions from order (staffing need) through payment, including supplier management and invoice consolidation. If clients use other staffing companies (associate vendors), our VMS helps them track and efficiently organize their staffing process. We have VMS solutions for the spectrum of care facilities, from large, complex organizations to smaller providers of care. Our VMS products include Shiftwise Flex, Medefis and b4health. Clinician Engagement | AMN Passport We offer our AMN Passport app, which helps ensure seamless communication between clinicians and healthcare providers by increasing speed to fill, on-time start, and omnichannel engagement. AMN Passport uses AI technology to automatically match clinicians to open jobs and allow them to apply directly. Clinicians can search, submit, and book assignments, allowing them to complete the onboarding and credentialing process independently while selecting shifts that fit their needs. AMN Passport also localizes the clinician experience, providing tips and details about their new assignments.
INTEGRATED TECHNOLOGY
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As the top language services provider dedicated exclusively to healthcare, we are uniquely positioned to be your trusted partner in the mission of care. Currently serving 12 of the top 15 health systems in the nation, we leverage our expertise, experience, and passion to help you achieve your business objectives and improve patient outcomes for all. LANGUAGE SERVICES
• Video remote interpretation • Over the phone interpretation
• Onsite interpretation • Strategic Partnership Solutions (Compliance advisory and consultative services)
• Document translation • Language proficiency testing for bilingual staff (as required by section 1557 of ACA)
Our entire suite of language services technology is purpose-build for healthcare, offering fast connectivity, integrations and interops with 40+ EMR and telehealth platforms, including Epic, Cerner, Zoom, and MS Teams, as well as robust security, including HIPAA, WCAG, SOC 2, and ISO270001 compliance.
SCHOOL TELETHERAPY
When you partner with AMN Healthcare for teletherapy, you and your students gain access to our best-in-class teletherapy platform, Televate TM . It's a therapy-built platform that benefits both students and staff through best-in-class technology and custom features designed for virtual delivery of services. You no longer need to compromise between high-quality therapy delivery and virtual services—our clinical expertise and Televate’s therapy-driven technology allows you to do both.
WORKFORCE MANAGEMENT
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11 WORKFORCE MANAGEMENT
AMN Healthcare Talent Planning & Acquisition solutions provide strategic advice that optimizes workforces, technology that keeps systems running, and expertise that helps organizations improve patient outcomes and stay ahead of talent challenges today and in the future. Our services are comprised of Talent Management and Consulting.
TALENT MANAGEMENT
Managed Services Provider (MSP) Solutions AMN Healthcare’s Managed Services Provider (MSP) offering is a strategic partnership delivering comprehensive solutions tailored to meet the complex needs of healthcare organizations. Whether you need a tech-only solution to manage all labor sources and specialties, from Nursing to Allied, Locums and more, or prefer a fully managed program—or anything in between—having a partner that does it all means you get it all. We go beyond transactional interactions by developing partnerships focused on understanding your needs and crafting proactive solutions for workforce alignment, stakeholder collaboration, and data-driven decision-making. We provide the full spectrum of clinical and nonclinical professionals, delivering transparent billing, market rate data, competitive suppliers, and flexible staffing models to drive cost savings. By integrating our cutting-edge technology platform, WorkWise , into your MSP, you have an all-in-one solution for managing core, contingent, internal agency, float pool, and external vendor labor. It offers predictive scheduling, workforce and vendor management automation, as well as AI and self-service to improve the clinician experience. Recruitment Solutions (RPO) Our Permanent Recruitment Solutions enable health systems to enhance their hiring process and recruitment capabilities. Our team acts as an extension of an organization’s recruitment team, helping meet hiring objectives and financial goals by finding the right talent to reduce reliance on premium labor and decreasing time to fill. From sourcing and screening potential candidates, providing on-demand recruiters, and integrating workforce strategies we have the right solution to fit any need. We provide:
• RPO Outsourcing • RPO End-to-End
• Source & Screen • Recruiter On Demand
• Direct Hire
WORKFORCE MANAGEMENT
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FLEXIBLE STAFFING SOLUTIONS
Float Pool Internal float pools are typically managed by a central resource department within a hospital or health system that oversees enterprise-wide staffing. Internal float pool staff are employed full- or part-time, and they can work across a number of units and multiple hospitals within a health system. An internal float pool can help healthcare organizations manage a surge in patient volume or significant event response, and unexpected vacancies. Enterprise float pools are ideally layered over site-based pools to increase the nursing workforce’s flexibility. As a float pool partner, we are focused on providing a range of services and technologies to help clients develop and manage internal flex-labor pool operations, processes, and costs through planning, recruitment, employment and engagement, and resource deployment. Internal float pools are supported by technology that facilitates scheduling, time and attendance, invoicing, workforce analytics, candidate management, and self-service. Internal Agency An internal agency is a standalone department or separate outsourced legal entity in a healthcare organization or hospital that manages the staffing needs of the organization’s nursing units. This agency is responsible for recruiting, training, and deploying nurses and other healthcare professionals to work temporarily or permanently within their organization. The key features and benefits of an internal agency include: • A range of staffing solutions, including temporary or short-term placements, permanent placements, and contract staffing.
• Manages fluctuations in patient volumes, covers staff absences due to illness or PTO, and provides specialized staffing solutions for specific departments or units. • Qualified and experienced nursing staff can help healthcare organizations maintain high-quality care and ensure patient safety. • Covering short-term assignments (13 weeks or less) in a nursing unit like a traditional traveler, only they are employed by the hospital or healthcare system subsidiary.
WORKFORCE MANAGEMENT
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• Once an assignment is completed, resources are assigned to a new “contract” in the same or different department. • Operations generally function beyond the standard macro-operations (e.g., weekly payroll or possibly even daily pay). • Focuses on attracting and placing “out of market” candidates.
As an internal agency industry leader, we help our clients build robust, multi-faceted, strategic staffing models to maximize savings and ensure exceptional clinical outcomes.
CONSULTING Talent Advisory Services
Our executive-level advisory services focus on uncovering and understanding your specific challenges, then providing meaningful and cost-effective solutions for talent acquisition, retention, development, and engagement. Significantly different from a consulting offering, this is a long-term executive advisory partnership dedicated to offering insight and advice to manage future risks based on data modeling and the proactive implementation of talent strategies, resulting in a more resilient workforce prepared for change and uncertainty. Revenue Cycle Consulting As the leading national provider of Mid-Revenue Cycle Solutions, we understand the need for hospitals, health systems, acute care facilities and large physician practices to increase revenue, minimize claim denials, enhance quality metrics and help prevent fraud. To address those needs, we provide Advisory and Education solutions that include:
• Auditing • Revenue Recovery • Program Reviews
• Gap Analyses using the latest technology and data analytics
• Customized Education and Academies including expert oversight and auditing
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Did you know that we are the top language services provider dedicated exclusively to healthcare? We currently have a satisfaction rating of 4.9/5 based on thousands of physician reviews, partnering to expand the reach of care in 200+ languages, enhancing financial performance while reducing readmissions and LOS.
COMPREHENSIVE STAFFING
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15 COMPREHENSIVE STAFFING
AMN Healthcare offers unparalleled access to a large and diverse network of healthcare professionals (with close to two million clinicians in our database) , which makes finding the right staff quick and easy.
• Travel Nursing: Access one of the largest networks of experienced, fully vetted travel nurses in the country, covering all specialties and settings. Whether you need support for 13-week assignments or flexible durations between 8 and 26 weeks, our travel nurses can quickly integrate into your team. • Local and Per Diem Nursing: Address last-minute shift cancellations, census surges, or other short-term needs with highly flexible local and per diem staffing solutions. From single shifts to 13-week block bookings, we provide cost-effective strategies to keep your operations running smoothly. • Crisis and Rapid Response Staffing: Our rapid response team is built to scale and deliver specialized clinicians within days to address critical needs like natural disasters, census spikes, or unexpected coverage gaps. Quick start dates and short-term assignments ensure care continuity in any unpredictable situation. • Labor Disruption: Maintain uninterrupted patient care during challenging times with our holistic labor disruption services. Our operational expertise enables rapid deployment of credentialed, experienced professionals across all disciplines to keep your facility fully staffed during strikes or workforce challenges. • Float Pool: Cover short-term staffing gaps, seasonal surge needs, or support for specific facilities and units with the flexibility of your internal workforce. • Special Projects: Whether opening a new unit, transitioning through EMR upgrades, or navigating mergers, we deliver total nurse staffing solutions tailored to your unique requirements. With workforce options across nursing, allied health, interim leadership, and more, we provide comprehensive support for your operational milestones. • Home Health Staffing: Equip your agency with highly vetted home health professionals across a wide spectrum of specialties, including registered nurses, therapists, social workers, and more. Our industry-leading solutions offer customizable contracts and cost- effective services to ensure high-quality care for your most vulnerable populations. NURSING As the only workforce partner that offers every type of nurse staffing, we deliver flexibility, efficiency, and reliability, providing a large and diverse pool of highly-skilled professionals. Every nurse is rigorously vetted to meet the highest standards of training, licensure, and clinical expertise, giving you peace of mind and continuity of care.
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Learn more how our Recruitment Solutions team can partner with your talent and HR teams to find the right balance of cost-effective contingent and permanent staff to meet your patient needs. i
ALLIED AMN Healthcare offers the most robust spectrum of allied clinicians across the continuum of care, available for a variety of settings and assignment lengths, including temporary labor, temp-to-hire, per diem, or permanent placement, all driven by a commitment to transparency, flexibility, and quality. Allied specialties we offer include Physical Therapists, Occupational Therapists, CT Technologists, Sonographers, Cath Lab Technologists, Medical Technologists, and many more. Most of our Allied Health placements fall into the following categories:
• Imaging • Home Health
• Medical Laboratory • Schools
• Therapy • Respiratory
• Labor Disruption • Revenue Cycle
INTERNATIONAL AMN Healthcare International provides staffing solutions to address long-term workforce challenges with a global approach. By connecting healthcare facilities with highly skilled clinicians from around the world, we help fill critical gaps while bringing diverse perspectives. Our programs improve care quality, promote clinician retention, and build workforce stability. We offer two strategic recruitment models:
• Temporary Hire: Temporarily secure difficult-to-fill positions with international clinicians who can provide 2+ years of coverage (average of 15% costs savings compared to travel coverage). • Direct Hire: Secure long-term coverage, and see a significant reduction in costs (average of 35% cost savings compared to temporary International Staffing).
COMPREHENSIVE STAFFING
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PHYSICIAN SOLUTIONS
Locum Tenens Ensure top patient care and prevent costly provider shortages with our large pool of proven locum tenens physicians, PAs, NPs, and CRNAs, as well as temporary-to-hire solutions. • Employ strategic candidate sourcing, screening, interviewing, and hands-on guidance. • Develop a temporary and permanent physician recruitment plan tailored to a client’s specific needs. • Deliver support and capabilities to help facilities determine staffing needs via Locum Tenens Physicians, including transition planning to management oversight and everything in between. We oversee 3,000+ recruiting assignments annually and provide access to a network of quality locum tenens, permanent physician, dentists, and advanced practitioners to hospitals, medical groups, community health centers, telehealth providers, and many other types of entities nationwide. Our goals are to: • Match clients with highly-trained physician recruiters to craft competitive incentive packages.
• We place more than 3,000 providers annually within 2,400+ worksites across all specialty needs, including NPs, PAs, CRNAs, dental professionals, and more. • Our thorough vetting process ensures that all presented candidates are highly screened and ready to help.
We also offer NCQA-Certified Credential Verification. Our credentialing and licensing process for physicians and advanced practice professionals meets the industry’s highest quality standards. Discover more about ShiftWise Flex™ , a SOC2 compliant VMS that empowers you to manage your workforce across all specialties for any job type (Perm, Shifts, Contract, Locums), internal and external. Locum Tenens to Permanent Staffing AMN Healthcare has a locum tenens to permanent staffing program which offers clients a no risk, all reward solution. With a shortage of physicians and advanced practitioners across the country, there is a lot of pressure to get hiring decisions right. Think of the locum tenens period as a “working interview” to help clients find talent aligned with their culture.
COMPREHENSIVE STAFFING
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LEADERSHIP SOLUTIONS For over four decades, the B.E. Smith name has been synonymous with trust and excellence in healthcare leadership solutions. Backed by the expansive resources of AMN Healthcare, clients can access an incredible range of talent to serve all their leadership needs, from coaching to executive search, interim, and academic leadership search solutions. Physician Perm We offer full-service, permanent physician search, providing high-quality physicians for hospitals, medical groups, individual physician practices, and academic medical centers across the country. We place more than 1,764 permanent providers annually in 690+ worksites across a full spectrum of specialties, including Gastroenterology, Primary Care, Surgery, Internal Medicine, Urgent Care, Family Medicine, Ob/GYN, Psychiatry, and more. Advanced Practice We have a database of ready-to-work, licensed, vetted clinicians we can provide clients with a go-to resource of Nurse Practitioners, CRNAs, and Physician Assistants for immediate or future staffing needs. We offer long or short-term recruitment of permanent or locum tenens candidates. Dentistry We offer locum tenens and permanent dentistry jobs for general dentistry, pediatrics, and endodontics across all locations, urban and rural.
• 100+ specialties staffed. • 95% of searches meet or exceed expectations. • 96% search completion rate. • Ranked the #1 Executive Search firm 13 times by Modern Healthcare.
COMPREHENSIVE STAFFING
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Interim Leadership Interim leaders provide strategic guidance and assist in setting short/long-term goals to offer immediate support, maintain momentum, and contribute leading practices and perspectives. Our interim leaders enjoy the flexibility of a consulting role with the stability of full-time employment.
We help organizations engage:
• Interim Executives • Nurse Leadership
• Interim Directors • Allied Directors
• Managers
Comprehensively, these services meet all healthcare recruiting needs for executive and physician leaders, including the most extensive network of interim leaders in the country. Our services provide an individual-based recruiting model or can further streamline the process as a recruiting partner. We offer a suite of services based on decades of experience in all disciplines and professions of healthcare. • Strategic Interim Leadership: Helps organizations find opportunities to drive revenue growth through interim leadership, using affordable, external expertise to power growth. Best-in-class organizations are leveraging interim leaders far beyond vacancy filling for targeted expertise and consulting on strategic initiatives. Leverage strategic interim leaders for consultative roles to drive areas of growth where in-house skills are lacking—filling the gap between expensive consulting engagements and simply filling vacancies. Executive Search Our executive candidates have all the competencies needed to lead in an industry of rapid change and complex operating models. We have the highest-caliber and most extensive network of C-Suite and healthcare leaders in the industry from managers to Executive and Physician Leadership Search, including Allied, Nursing, and Pharmacy. Our LEAN approach to the search process lowers completion days to an average of 151 days to fill for a senior executive search.
COMPREHENSIVE STAFFING
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Executive Search Practice Areas and Specialty Solutions No matter a client’s organizational need, our team of dedicated professionals can provide personalized executive search solutions for a variety of professionals, practice types, and patient populations, not limited to but including: • Academic & Life Sciences • Multi-Search • Single-Search • C-Suite • Pediatrics
LANGUAGE SERVICES
AMN Healthcare Language Services provides access to medically qualified interpreters to help organizations overcome communication barriers. As the leading language service provider focused exclusively on healthcare, we support your organization in meeting Joint Commission standards, complying with federal regulations, and improving patient outcomes for all. Our interpreters are available via video, audio, in-person, or telehealth to ensure clear and accurate communication with patients who have Limited English Proficiency (LEP) or are deaf or hard of hearing. With expertise in over 200 languages, our medical interpreters provide culturally competent support to build trust, understanding, and improve patient satisfaction, with an average 4.9 out of 5 rating. They are available quickly—often within seconds with our leading technology — helping reduce delays while improving the care experience for diverse patients. Whether you're addressing readmission risks, reducing length of stay, or creating a more inclusive care environment, AMN Healthcare Language Services is your trusted partner in improving communication and delivering outstanding patient care.
COMPREHENSIVE STAFFING
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REVENUE CYCLE
Our credentialed, expert consultants have been the driving force behind years of success across numerous organizations. We work hard to partner clients with the right professionals to achieve success in improving quality, efficiency, and cashflow. We can assist our clients with:
• Medical Coding • Trauma Registry • Cancer Registry
• Clinical Documentation Integrity (CDI) • Case Management & Social Work • Health Information Management (HIM)
SCHOOLS
At AMN Healthcare, we will meet your school district where unique needs arise. Our student-first approach and flexible service options impact students, parents, and communities for the better. Whether you require in-person, virtual, or hybrid clinicians, we will help you implement the right solution that delivers cohesive care for all students. Our large database of school clinicians, include Speech Language Pathologists, School Psychologists, Occupational Therapists, Social Workers, Nurses and other care providers. We can also support the design and establishment of a Teletherapy program, ensuring access and equity for all students to receive essential services. Our school services include:
• Therapy • Mental & Behavioral Health • Language Interpretation (including ASL)
• Nursing • Teletherapy – Televate TM • Paraprofessionals
At AMN Healthcare, we build enduring partnerships through transparency and trust. For over 40 years, we’ve empowered our clients with clarity, confidence, and innovative solutions to achieve success. We are proud to be your workforce partner in the mission of care.
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