THE FOODTOWN NEWSLETTER Dedicated to Our Best Customers!
718-833-5080 9105-27 3rd Avenue Brooklyn, NY 11209 www.foodtown.com
MANAGERS Store Manager: David Rosario
Assistant Store Manager: John Coldberg Jr.
I Need Your Feedback EMAIL ME!
HOURS Monday–Saturday: 7 a.m. – 11 p.m.
Sunday: 7 a.m. – 10 p.m.
The best way for any business to improve is to get feedback from their customers, so I have a request for you. You are one of our best customers, and I would like to know ONE IDEA or ONE PIECE OF FEEDBACK from you that could make our store even better. Are there any items you wish we would carry so you don't have to visit other stores? There is no better use of my time than hearing directly from you about ways we can improve. We are working really hard to provide a great shopping experience, and we are totally open to anything that can make it even better. I realize that I am going to get a lot of emails in the next week or so, but I look forward to it. I look forward to taking your feedback and improving our business even more. If it takes me a while to reply, please bear with me. I'm also doing this as an example for our amazing staff. One of the best ways to improve any business is to truly listen to your customers and accomplish the things they are asking for. Years ago, when my father, Sydney, was still actively involved in the business, he would come around to the stores and ask the managers to get certain things done. But he always said, “When your customers ask you to get things done, those are the things you better get done!”
Communication is the key. I welcome you to email me anything we can do for you. Or, you can communicate it directly to the store team. Of course, if there is something positive you would like to tell me about the store or the team, I'd love to hear about that, as well. I will certainly pass it on to the team. One last thing! You are going to save a lot of money if you take advantage of the coupons and programs in this newsletter. Don't miss the coupons on Page 3 and remember that we are running our 10% Off Program in September. Also, don't forget to use your points and get some FREE GROCERIES . See Page 4 for details.
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I look forward to hearing from you soon!
–Noah Katz Co-President Noahkatz@psksupermarkets.com
P.S. Yes, this is my real email address. It may take some time for me to get back to you, but I welcome the feedback.
718-833-5080 | 1www.foodtown.com
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