2022 was a busy year for RELYCO, full of improvements and transitions. We began our journey to pursue B Corp certification and drove improvements to our business based on that standard.
IMPACT REPORT 2022
OUR MISSION To connect businesses with the solutions they need to communicate their message – with innovative products, wildly reliable people and creative problem solving.
To stand out as a trusted partner for our customers, employees and community, while reducing our environmental impact on the planet.
Delivering on the promise to be “wildly reliable” in service to our clients
A focus on continuously minimizing our impact on the environment
Expanding our commitment to giving back to our community
Fostering an environment where multidimensional health thrives
LETTER FROM OUR CEO Bruce Steinberg
In 2022, we began our journey to pursue B Corp certification and drove improvements to our business based on that standard. We focused on making sure that our company structure reflected our values. This involved formalizing our company mission and vision, amending our corporate governing documents, rewriting our employee handbook, verifying third-party certifications on our products and becoming a New Hampshire Benefit Corporation.
To ensure we are living up to our name - “the company you can rely on” - we conducted more surveys of customers and employees. With their feedback, we implemented programs to address areas that needed improvement or expansion. You’ll see many of those improvements listed in this impact report. Our company has always prioritized team-building and employee engagement through our Fun Committee, and in 2022 we added more professional development and skills- based training programs. We also made a big investment in our team with a 401K employer contribution and expanded paid time off allowances for new employees. We have always proudly supported our community, and in 2022, we formalized that commitment to giving back by adding a new charitable giving initiative to donate 1% of all online sales to charitable causes each quarter. As you can see, it’s been a busy year, full of improvements and transitions. As we look ahead, we’re excited about what’s to come. We’re launching our first sustainable REVLAR alternative durable paper. Rite in the Rain All-Weather Paper is the first product we can apply to our long-term 2030 goal, which is an important milestone for us. Next on the horizon is implementing a responsible sourcing policy and submitting for our B Corp certification.
We hope you follow along as we continue this journey. We always welcome your feedback.
☑ Pursuing B Corp certification & driving improvements based on that standard.
GOVERNANCE Reflecting our values in our company structure
Formalized our company Mission & Vision
NH Benefit Corporation Amended corporate governing documents
Semester long UNH B Impact Clinic
WORKERS Teamwork makes the dream work ☺
engagement & team-building events
68% of employees participated
Bi-monthly internal skills-based & product training programs
EMPLOYEE ENGAGEMENT POLLING 83.8% satisfaction rating
EXPANDED PAID TIME OFF ALLOWANCES FOR NEW EMPLOYEES
ADDED 401K EMPLOYER CONTRIBUTION
INDEPENDENT PROFESSIONAL DEVELOPMENT CERTIFICATIONS
of employees earned
QUARTERLY SHARED FINANCIALS
NEW EMPLOYEE HANDBOOK
NEW CO-WORKING SPACES
NEW ERGONOMIC CHAIRS
COMMUNITY Our commitment to giving back $7,673.30 1% of all online sales to charity (July – Dec) $14,512.34 Additional charitable giving (Jan– Dec)
Donated to 16 non-profit organizations
43% of employees participate
PAYROLL CHARITABLE GIVING PROGRAM
Holiday gift program for local families
Gifts for 55 kids
Employee-led Charity Committee meets monthly to coordinate charitable giving & partnerships.
ENVIRONMENT Green initiatives at our company headquarters
COMPOSTED 51 32 GALLON BINS (UP FROM 12 IN 2021)
INITIATED E-WASTE COLLECTION FOR HOME & OFFICE
Verified third party product-related certifications • Sustainable sourcing • Material & chemical components • Recyclability • Country of origin
CUSTOMERS Living up to our name: “the company you can rely on”
>96% Quality performance rate
61 NPS score for 2022
LOOKING AHEAD TO 2023 GOALS
B Corp certification submission
Our first sustainable REVLAR alternative: Rite in the Rain All-Weather Paper
Implement a responsible sourcing policy
Products that perform People you can trust We’re a New Hampshire-based supplier of unique print products that are designed for thousands of uses. For more than 30 years, we have worked with clients across all industries and federal, state and local governments. Our product experts will work with you to understand your challenges, your timeline, the product you’re looking for and how you plan to use it. We’ll take that information and work with you to develop the right solution, whether it’s one of our stock products or a custom job.
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