MADD Victim Services and First Responder Resources
IV.
When many people think of MADD, they think of us as a legislative powerhouse, a coalition of passionate people working together with law enforcement and other community partners to prevent these awful crimes from happening. What is surprising to most is that we offer free, robust services to victims and survivors of drunk and drugged driving crashes throughout the United States. MADD offers a 24-Hour Helpline for victims and survivors that offers someone to talk to and answers to some of the many questions that come after a crash. It is also important to note, that this Helpline is also available and encouraged for our dedicated first responders who put their lives on the line everyday as they respond to dangerous calls. MADD recognizes and seeks to honor our partners who see the aftermath of these crashes. We want to provide support to each of you as well. In addition, we want to ensure that you are aware of the additional supportive resources that you can offer to victims and survivors that you serve. If you want to connect a victim or survivor to our services or you, yourself have questions, please reach out to the MADD Helpline at 1-877- 623-3435 (1-877-MADD-HELP). MADD has also developed an online brochure highlighting resources for first responders. We understand and have heard from many first responders that these crashes live with you. When you continue with your work or go home at the end of your shift, sometimes that trauma comes to the surface. This brochure is filled with information about what that can look like and what might be available to help when you are feeling that impact. We encourage you to review the contents and share with your coworkers. Many may never show or share outwardly that impact. MADD wants to encourage and normalize the importance of first responder wellness resources. We know that your jobs are difficult, and we want to ensure that every first responder receives the support they need. Thank you for what you do every day! Your prevention efforts and response efforts after a crash are hugely important and impact many lives.
Author
Heather Ayala National Director Victim Services Mothers Against Drunk Driving
(1-877-623-3435)
MADD's online resource for first responders
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Mothers Against Drunk Driving ®
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