Training User Guide
This document was created in MY Compliance Management on 24/06/2025 14:08:37
Choose a Section
FAQs - Training Manager Module
Onboarding - Training Manager Training
Training Manager Overview
Training Manager User Permissions Guide
Creating Sites/Departments & Managing Alerts
Creating Training
Creating Roles
Creating Training Custom Fields
Creating Trainees
Award Training
Training Record Overview
Training Manager Additional Functionality
Setting up and Managing Online Training
Training Builder User Guide
Support Webinar - E Learning Platform
Training Manager & E Learning Webinar - 7th November 2024
FAQs - Training Manager Module Available for user levels: Account Adminstrator
Q: I am trying to Archive/Delete a Trainee’s record, but the delete button is greyed out. How do I delete them? A: If your Trainee is a full system user, you will need to remove them as a user before removing their training record. If you are unsure if they are a full system user or not, please refer to the trainee list. You will be able to see a column that states ‘MYC User’ and then a tick or cross next to the Trainee.
Q: Account Administrators and Managers are receiving training alerts for all Trainees. How do I manage these? A: You can manage your training alerts by viewing the Site/Department and clicking on the blue spanner icon. Here, you can assign a group of users to receive training alerts for that Site/Department.
Top Tip: We would recommend ticking the ‘Visibility’ box as this ensures only Account Administrators and users within a Group can have access to these records.
Q: I am having difficulties accessing my online training. How do I view and carry out my training? A: The easiest way to access your online training is by viewing your Training Record within the Training Manager Module and clicking ‘Go to Online Training Portal’. This will re-direct you to your training portal.
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