Incidents User Guide
This document was created in MY Compliance Management on 24/06/2025 14:14:39
Choose a Section
FAQs - Incident Reports Module
Onboarding - Incidents Module Training
Incidents Module Overview
Incidents User Permissions Guide
Setting up Incident Registers, Areas, Types and Categories
Creating Incident Custom Fields
Managing Root Causes and Severity Ratings
Reporting and Investigating an Incident
Incident Dashboard
Incident Custom Reports
External Access Set-Up Guide
MY Incidents Mobile App Guide
FAQs - Incident Reports Module Available for user levels: Account Adminstrator
Q: I’m Account Administrator, but I cannot delete an incident. Why not? A: Due to the sensitivity of incident related records, we restrict the ability to delete these to only one user. This user is the Account Owner. If you do not know who your Account Owner is, please contact your Customer Support Manager.
Onboarding - Incidents Module Training Available for user levels: Account Adminstrator Manager Are you new to the Incidents Module?
Why not take our Onboarding course to fully embed yourself into the Incidents Module.
Learn how to build your registers, Categories and Custom Fields and even how to manage them on a day to day basis.
Simply register for a free account today and have access to all of our E learning for each module within the software.
Link to Incidents Training
Incidents Module Overview Available for user levels: Account Adminstrator
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