M id A tlantic Real Estate Journal — October 16 - 29, 2020 — 9A


M id A tlantic R eal E state J ournal

By Caroline Shelly, HF Planners, LLC Change management skillset required during a pandemic


he current pandemic has forced us to shift gears by implementing

competencies. A formal change management plan should be cre- ated to determine its effective- ness and document the lessons learned. At HF Planners, LLC we are certified in Change Manage- ment Protocols, and have exten- sive knowledge on how to pro- vide efficient practices to meet goals for a variety of industries. Whatever the change may be, we have a comprehensive scope of work that makes any change seamless. Call us today to set up an evaluation of the space to implement these protocols. Caroline Shelly is principal at HF Planners, LLC. MAREJ

ther proactive in setting up employees to work from home or reactive by being cautious on what was needed to perform the specific job. Leaders needed to recognize that the equilib- rium of a company had shifted and respond in a fashion that helped to re-stabilize the situ- ation. Technology, people, mar- kets and politics all play into an organization’s response and the emphasis that is needed to move forward. Negotiation skills – the key to negotiating is finding com - mon ground and the pandemic has made that obvious. How- ever, people have responded

very differently; some deny the pandemic is as big of a concern as the CDC reports, while oth- ers refuse to leave their homes. Working through the various emotions and dealing with the issue of how to remain a viable company is key. Be prepared to understand the interest of each party, focus on the problems, and set high aspirations. Leading for creativity and innovation – now more than ever has the business sector been tasked to be creative and innovative on ways to perform work remotely while continuing to be a profitable company. Open communication, implementing a

support structure, and training are key. All employees should be given the chance to give constructive feedback on the new process. Timelines on how and when to communicate, com- munication channels and modes should be established to remain a cohesive and collaborative team. The opportunities for im- provement will become evident and help the company with out of the box thinking to improve their skillset. Throughout this process, a structure should be put in place to gage the effect of the changes and confirm continued support opportunities exist to build

working from home (WFH) policies, man- aging remote w o r k e r s , a l ong wi t h hiring and fir - ing protocols. Regardless of the situation

Caroline Shelly

that is presented, there are 4 key components to change management that should be followed: 1. Leading strategic change 2. Leading organizational change 3. Negotiation skills 4. Leading for creativity and innovation Let us look closer at each of these components to help busi- ness leaders design a way forward. Leading strategic change – the pandemic required us to modify how a company inter- acts with its employees and customers. While unveiling holes in procedures along with providing opportunities to im- prove. In the days and months since the pandemic changed our world, it also pushed organiza- tions to make strategic deci- sions on closing business units earlier than anticipated, mov- ing in or out of a specific mar - ket, and preparing themselves for what the desired state could be. The need to identify areas of resistance and adjustment are key to the success of a company. Leading organizational change – along with strategic change comes organizational change. Companies were ei-

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Younkin joins LMC as leasing representative


NORTH PLAINFIELD, NJ — Levin Management Corporation (LMC) has expanded its leasing team with the addition of Fred Younkin . The Cinnamin- son resident joins the North Plainfield-based commercial real estate services firm dur - ing a time of increasing trans- actional activity and portfolio growth; LMC currently repre- sents 110 properties totaling nearly 15.5 million s/f in the Northeast and Mid-Atlantic region. Younkin brings 20 years of broad commercial real estate knowledge to the position. MAREJ


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