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With youth mental health needs growing more complex, Kids Help Phone is leading the way forward. Leveraging 50 million data points and acceleratorKHP, the organization is reimagining what support looks like—personalized, proactive, and always within reach.
A new chapter in youth mental health For over 36 years, Kids Help Phone (KHP) has been at the
Building on a legacy of innovation
health equity gap, and leveraging innovation in virtual care. The movement is bringing youth voices to the forefront and redefining
KHP has long been at the forefront of technology-driven mental health support, growing from a single phone line into a comprehensive, always-on ecosystem that serves millions of young people each year. acceleratorKHP represents the next stage of this journey. It was created to reimagine how KHP delivers care in the age of digital disruption and to build solutions that have never before been possible through emerging capabilities in data, technology and artificial intelligence.
what help means for young people across the country.
forefront of youth mental health in Canada. Starting as a phone line, KHP has evolved into a tech- enabled, data-driven charity that supports millions of young people across the country. As the mental health needs of youth grow at an unprecedented rate, KHP continues to meet every moment with bold innovation, equity, and care. Right now, youth in Canada are facing a crisis. Since the start of 2020, KHP has interacted with young people across the country more than 22 million times.
KHP data reveals a deeply urgent need for more responsive, inclusive support. This urgency is rooted in a larger truth: the traditional mental health system was never designed for the speed, complexity, or scale of today’s youth realities, especially in a digital world where young people express identity, build communities, and seek support online. Innovation and personalized care are no longer optional in youth mental health; they are essential. That’s why KHP continues to take bold steps, like the launch of acceleratorKHP. Announced nationally in 2024 at the Elevate Festival in Toronto, and globally at the World Economic Forum in Davos in January 2025, acceleratorKHP is revolutionizing how youth mental health supports are developed and delivered. By combining real-time data, research, AI technology, and global partnerships, acceleratorKHP ensures youth across Canada can access support when and wherever they need it most.
Artificial intelligence is transforming the way young
people live, learn, and connect. Daily experiences, from shopping to gaming to social media, are hyper-personalized and immediate, and mental health support must reflect that same reality. Young people are already seeking out less safe alternatives for support
“Young people are changing every day, and technology is
evolving even faster,” says Senator Katherine Hay, Strategic Advisor, KHP. “At KHP, innovation isn’t just what we do, it’s who we are. We’re committed to blending technology with empathy and ethics to ensure support safely meets the pace of innovation and matches the needs of young people across the country.” KHP’s Feel Out Loud movement, the largest youth mental health movement in Canada’s history, is focused on expanding clinical services, closing the mental
or, in some cases, choosing not to access help at all.
Equally as important as responding to the present is anticipating what comes next. KHP is grounded in an understanding of shifting digital behaviours, emerging platforms, and cultural forces that shape youth expectations.
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