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Machine learning and topic modelling
KHP is leveraging Private AI, and advanced tool that de-identifies texting transcripts. With a 99.5% success rate in removing personally identifiable information, the tool enables deep analysis while maintaining the highest standards of confidentiality and trust. Social listening dashboards acceleratorKHP is also piloting social listening dashboards that capture slices of public TikTok data, offering insights into how youth are talking about mental health online. This real-time window into digital conversations help KHP stay connected to the language, sentiment, and emerging themes that shape young people’s wellbeing. Resources Around Me Through Resources Around Me, KHP is making it simpler than ever
for young people to find support. As Canada’s most comprehensive directory of over 40,000 wellbeing supports, the platform combines guided search, intuitive filters, and an interactive map to connect youth to in-person and virtual resources tailored to their needs.
The development of machine learning and topic modelling capabilities allows KHP to go beyond tracking surface-level trends and instead uncover the “why” behind them. For example, in September 2024, KHP found that rising levels of anxiety and stress were linked not only to the return to school, but also to the specific pressure of giving class presentations. By identifying these patterns, KHP can design services and supports that directly reflect the lived experiences of young people.
“Every new insight and every barrier we remove brings us
closer to a future where no young person struggles without access to timely, effective support,” says Andréanne Deschamps, Senior Vice President and Head of Clinical Services and Operations. “These advances give us a clearer picture of young people’s experiences and challenges, so we can provide care that is informed, responsive, and deeply personal.”
Private AI & data de- identification
Safeguarding privacy is crucial. To ensure that data can be analyzed responsibly in accordance with the purpose for which it was collected,
From insight to impact: What’s next for acceleratorKHP
As acceleratorKHP enters its next phase, the focus is clear:
revolutionizing youth mental health care with proactive, predictive, and personalized support. Fueled by KHP’s clinicians in every corner of Canada and powered by AI and real-time insights from millions of interactions, KHP is building tools that anticipate needs before they escalate, recognizing patterns in behaviour and emotional expression to intervene earlier. At the same time, KHP continues to evolve by blending technology with empathy and clinical expertise, ensuring that AI innovation is always guided by human understanding. This balance between advanced tools and compassionate care is distinctive, and core to KHP’s strategy to better serve youth.
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