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For patients, the difference is profound: continuous, trusted support rather than isolation between appointments. For clinicians, Avery helps alleviate the guilt and burnout of an impossible workload. “Healthcare is often measured by how much you failed today,” says Longoria. “Nurses work 12- hour shifts, but go home asking themselves what they missed. Avery takes on the administrative and repetitive tasks so clinicians can focus on what they trained for. Our goal is to bring joy back to the profession.” Stringham agrees. “The hardest part of leadership in behavioral health is choosing who gets extra help and who doesn’t. With Avery, you don’t have to make those heartbreaking choices. Everyone gets touched.” Trust, safety and guardrails Skepticism about AI in healthcare is natural. Could Avery overstep? Could she be trusted? Drive Health has built safety into the core of the product. During onboarding, health groups define Avery’s knowledge base in partnership with the Drive Health team. “During care interactions, Avery doesn’t browse the open web,”Longoria emphasizes. “She is grounded in customer- approved, evidence-based sources, so guidance reflects each organization’s standards. It’s the doctor’s voice, scaled responsibly.”
Acute Support: Reinforcing clinician guidance, providing accurate information during and between sessions, and being available at hours that suit the patient, whether that’s 8pm or 4am. Transitional Care: Following up after hospitalization, checking that patients understand discharge instructions, have transportation to pharmacies, and make it to follow-up appointments. “She remembers your name, your kids’ names, your medications. She checks in,” Longoria notes. “We want patients to turn to Avery, grounded in clinician-approved resources, rather than unguided internet searches or public forums.”
meaningfully focus on 15. “That leaves 85 without the engagement or education they need. Avery allows us to reach all 100, to screen, support, and escalate, so that the right interventions happen before crisis hits.” What Avery does At its core, Avery is a continuity- of-care partner. Unlike today’s episodic, fragmented system, she stays with the patient through prevention, acute care, and transition: Prevention & outreach:
Engagement, conducting risk assessments, and behavioral screenings.
Education: Advance mental health literacy through providing content tailored to individuals needs.
Avery also self-regulates. Every sentence she delivers is
continuously assessed for safety, empathy, accuracy, and adherence to guardrails. In the unlikely
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