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Insights and transferable learnings WellMob offers several insights for international digital mental health initiatives: 1 Cultural safety drives engagement Over 80% of surveyed users (2021 & 2024) rated the website as culturally safe, easy to use, and applicable to practice. This underscores the importance of culturally grounded design in digital health platforms. 2 Community and
and culturally suitable to First Nations people’s wellbeing needs. These efforts have positioned WellMob not only as a digital library, but also as a key workforce development entity as part of eMHPrac, enhancing practitioner confidence and cultural competency in working with Australia’s First Nations peoples. Digital literacy and engagement Ensuring that both First Nations clients and non-Indigenous practitioners can confidently use digital SEWB tools has required ongoing training and tailored content development. This focus on digital literacy is central to WellMob’s approach. It strengthens practitioner confidence while also empowering Aboriginal and Torres Strait Islander clients to engage meaningfully with online wellbeing resources. By embedding practical resources into the portal, WellMob helps to bridge gaps in digital capability and ensure culturally safe engagement across diverse user groups. Key lessons learned Co-design is critical: Engaging frontline Aboriginal health workers in development ensures relevance and cultural safety. Flexibility in delivery: Offering diverse formats (e.g. podcasts, videos, webinars, printable sheets) meets varied user needs. Partnerships amplify impact: Collaborations with research centres and health organisations have enriched content and extended reach.
TESTIMONIALS
“WellMob has become my go- to for culturally safe resources. It’s helped me connect better with my clients.” — Aboriginal Health Worker “The training sheets are a game changer. They save time and improve the quality of care.” — Mental Health Clinician
practitioner dual focus By serving both health
professionals and First Nations community members, WellMob bridges the gap between service delivery and self-help, enhancing prevention and early intervention. 3 Scalable resource curation The model of curated, topic-based resource sheets for workers can be adapted to provide other online health knowledge translation and health literacy objectives, offering a scalable approach to digital content delivery. 4 Embedded workforce development Integrating training and professional development into the platform ensures sustained use and builds practitioner confidence in using culturally embedded wellbeing resources.
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