59
Impact and user feedback WellMob’s growth has been substantial: • Website sessions increased from 24,000 in 2021 to 300,000 annually in 2024. • 41% increase in average daily users in 2024. Website user surveys (Australian Indigenous Health Info Net, 2022; University of Sydney 2024) conducted highlight a high level of satisfaction, usability and confidence in its cultural authenticity. Both surveys that targeted health workforce demonstrated: • 80-95% found the website culturally safe • High ratings for usability and relevance to health practice. Future plans Looking ahead, the WellMob project will focus on keeping website content up to date and relevant, while also strengthening workforce capability in using online resources to improve health
Conclusion The WellMob website exemplifies how culturally responsive digital platforms can transform mental health care for Indigenous communities. Its success offers valuable lessons for global digital mental health initiatives seeking to improve equity, engagement and consumer outcomes. As the project prepares for its next phase, continued investment and collaboration will be key to sustaining and scaling its impact to provide better health service delivery and patient outcomes for Australian Aboriginal and Torres Strait Islander populations.
literacy and treatment outcomes for First Nations clients. Key directions going forward include: Expand workforce development content in the use of digital tools with First Nations clients, focusing on prevention, early intervention and holistic SEWB models of care Support practitioner training in understanding and adapting practice to new technologies including safe and ethical use of AI agents for both non- clinical and clinical purposes Strengthen partnerships with national peak body health and research organisations to embed SEWB approaches to First Nations services and care Explore new technologies such as generative AI to streamline professional development searching for time poor practitioners and quickly short- list online resources for their clients to use in-session.
Made with FlippingBook Digital Publishing Software