Interconnected Issue #1

76 FEATURE

Building digital bridges for mental wellbeing How MEDIC advances compassionate innovation

A t the m-Health & (MEDIC), innovation is not just about technology, it’s about transforming healthcare through empathy, evidence, and collaboration. Based at Mohawk College at Hamilton, Ontario, MEDIC is Canada’s nationally recognized Digital e-Health Development and Innovation Centre Health Technology Access Centre (TAC), dedicated to helping businesses bring secure, scalable, and patient-centred digital health solutions to life. Through consulting, design, and development services, MEDIC guides innovators from concept to implementation. The team offers strategic and technical expertise: from architectural planning and regulatory compliance to interoperability and device integration, helping partners navigate the complex

not a side chapter in someone’s life but a defining experience that deserves support. The platform provides caregivers organizational tools, and compassionate digital infrastructure to help them care for loved ones while safeguarding their own emotional and financial stability. MEDIC’s collaboration with ConSoul helped turn that vision into a technically rigorous and ethically grounded product. Beyond offering software support, MEDIC guided the architecture to prioritize privacy, data security, and interoperability — ensuring the platform could meet health-grade standards. TEMI the robot Another defining example of MEDIC’s commitment to mental and emotional wellbeing is using ‘TEMI the robot’, an AI-powered personal robot designed to enhance quality of life. MEDIC developed custom applications

digital health ecosystem. Their projects span mobile and cloud-based applications, integrations with medical devices, and custom software solutions that address real-world challenges in patient care. Beyond Canada MEDIC’s reach extends far beyond Canada’s borders. The centre collaborates with both Canadian and international organizations, from emerging start-ups to established healthcare leaders, united by a shared goal: to build technology that enhances health outcomes and human connection. Among MEDIC’s many collaborations, one that stands out for its impact on mental wellbeing is its work with ConSoul, a company dedicated to transforming the caregiver experience. ConSoul was founded on the belief that caregiving is

Improving healthcare through technology

Real-world impact through applied research

Automation and robotics

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