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either monitor, or answer, Nanci’s questions for the patient. This expands the patient’s care circle by allowing family members, sponsors, friends, or other trusted individuals to monitor a behavioral health patient’s status and intervene if needed. The existing capabilities can be configured to incorporate a PCP’s behavioral care practitioner to monitor therapy progress, obtain medication recommendations from psychiatrists, and even link to patient registries. Reimagining medication and prescription management Patients need guidance and support not only in preparing for, or coming home from, a visit. They also need support in accessing medications their care team has prescribed. Nanci provides in-app prescribing, prescription status tracking, and real-time drug conflict risk transparency and outcomes monitoring. NIH indicates that about 44- 76% of patients struggle with non- adherence with medications. (Varies by condition –anxiety, antidepres- sants, antipsychotics, depression, bipolar & schizophrenia. NIH multiple studies on drug adherence, 2022)
Welcome, Dr. Seligman
Triage list prioritizes patients based on how well they are doing.
Patients start to navigate this initial care desert largely on their own.Nanci guides these patients as they prepare for their initial visits – with helpful reminders on what to expect, videos from their provider, and even words of encouragement to improve patient compliance, admission, and outcomes. Nanci can administer screening tools and capture clinician assessments, specifically for behavioral health patients. Helpful engagement tools, with reminders and acknowledgement status, can reduce no-show rates from 35%-50%. (Decreasing Missed Appointments at a Community Health Center: A Community Collaborative Project 2019, NIH.gov) Navigating post visit complexities & compliance When leaving the supportive environment of their provider’s office, Nanci assists patients and provides a lifeline with their care team. With automated, regular check-ins, Nanci will ask questions and provide guidance based on the patient’s answers.
The care team can monitor patients via a real-time dashboard that plots patients by their status and provides insights. It allows your clinicians to focus on the patients that need it the most. The care team can determine if intervention is needed or merely use their learnings in preparation for the next in-clinic session. Providers can now leverage previously unstructured observations, symptoms, concerns, and self-assessment trends between visits, that can drastically improve outcomes. Expanding coordination of care model
Nanci’s capabilities can be configured to support both traditional therapy and coordination of care model (CoCM).
Nanci also includes the ability for patients to add others into the application. This capability allows these “Care Delegates” to
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