BGA | BUSINESS IMPACT
n Trinidad and Tobago, a small, emerging country of 1.3 million people within a region that comprises 16 countries and several
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dependent territories with a population of approximately 45 million people, there continues to be tremendous faith and expectation that the Arthur Lok Jack Global School of Business, University of the West Indies (UWI) will promote leadership and achieve impact on business and the development of the society.
Measuring impact is central to the Arthur Lok Jack Global School of Business’s plans for the future. Kamla Mungal and Jaidath Maharaj outline the School’s impact assessment system, and its focus on helping reduce corruption and increase competitiveness in Trinidad and Tobago
While graduates of the School assume the highest levels in public and private organisations, and thereby have significant influence on policies, there was no way to provide tangible, defensible and meaningful evidence that the School was making the impact envisaged at its establishment 30 years ago and transforming society positively. In 2017, the School’s leadership asked the big question: ‘How do we know we are meeting the public’s expectations to change business and society?’ This set us on the path of examining the desires of business and society and establishing a framework for connecting societal impact with the School’s activities. Developing impact goals Determining the School’s impact goals required consideration of both local and global issues. This is because the Business School, by its very nature, must address global considerations. Guided by the impact standards of accreditation agencies, projects undertaken by Business Schools globally were explored to understand the way in which those projects were designed and executed to create impact. We then met with faculty, employers, alumni, staff and students to agree on the most important issues to be tackled by the Business School. The list eventually included six big-ticket impact areas: social progress; economic revolution; cultural evolution; environmental sustainability; global insertion; and
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