HANCA Brochure - Trainings_EN

Training Module s for Front Desk Excellence

The duration of these modules typically ranges from half a day (approximately four hours each for modules 1, 4, 6, 7, 8, and 9) to a full day (approximately eight hours each for modules 2, 3, and 5).

The modules can be booked individually,

providing us the flexibility to address your specific

needs. However, to maximize the efficiency of the training, we recommend booking Module 1 in advance.

Target Audience

Front desk staff such as receptionists, guest service employees, and administrative assistants ; managers such as front desk and operations managers ; IT staff such as system administrators and technical support staff ; security personnel such as security and compliance officers ; as well as relevant stakeholders, including department heads, decision -makers, and training coordinators.

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