General Manager’s Message Genel Müdür Mesajı
Here we are closing another year and these past months have been exciting, busy and very fruitful. You all have worked so hard and extended your efforts and even though it is winter now, we all felt the heat of the summer and the business that is back finally. Thank you. When I look back to 2021, I will always remember the full Team of HODs and Excom present early in the mornings to support IST TOO Breakfast service. Duygu who takes omelet orders... Deniz on the floor, Seda at the reception desk with Damla and Reyhan … Sükrü and Sarper serving clearing tables, smiling and smiling and smiling … and everyone who gladly and willingly comes over to support! Oh and I forgot Mr YES! Cengiz who … well not sure what he does but he does 😊 I also would like to thank you all the Housekeeping and Laundry Team, Front Office Team, F&B Team, Security Team, Engineering, Chefs, Stewarding, Sales & Marketing, HR, Finance, SPA and GYM, Reservationssssssssssssssssss Team … and Nadide who keeps running everywhere to make sure all areas are under control and any injuries are properly fixed … . All of you are spending all possible energies to satisfy the guests and WOW them.
Furthermore, I thank all the associates who proactively took the Vaccine as this is helping working in a more comfortable condition. The Covid-19 is a nasty virus and we were all affected one way or another. Please keep your guards and keep taking care of yourselves and of your families. This is not gone yet. Moreover, I was very impressed by all the support you gave me is creating a taskforce led by Tugçe to support the victims of the fires in our beautiful Turkey. We managed to collect a serious amount of money and many equipments and I hope this has brought a smile to the families who been affected by the fires. Finally, I would like to reiterate the need to work together and keep giving our best to ensure we achieve good results and successful experiences. As you all know, I have promoted many of our staff and many more to come. This has created a new energy in the hotel and will provide stronger support and creativity. Miss Ozlem as our new Executive Assistant Manager, Mrs. Seda, as our HR Lead, Chef Gazi, Miss Sureyya … and all the promoted members in 2021 have taken over their new roles and are doing an amazing job. That was the best decision and well deserved and I ask you to please work work work and learn learn learn and it will pay off.
Good luck, stay safe and as I always say .. SMILES!!!
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