Dear SLTO family,
I’d like to begin by extending my heartfelt thanks to each and every one of you for your incredible hard work, dedication, positive energy, and unwavering commitment during TIFF 2025. The teamwork we displayed from our communication to coordination was second to none. This is what defines us at Shangri-La Toronto: the best team in the city! Not only did we deliver a remarkable TIFF experience, but we also achieved a strong and successful Q3. This summer, we reached 100% occupancy on multiple days and welcomed more guests than we have since before the pandemic. It was wonderful to see all their smiling faces in the hotel and the spectacular experiences we provided for our guests. We also had a wonderful week celebrating our Hotel’s 13th Anniversary! Thank you to all the teams who helped organize this fun-filled week of activities. It was great to see everyone enjoying the sunny weather on our terrace and the outstanding lunch and dinner in Museum Room. I also want to recognize the meaningful ways we've supported our local community by participating in the SickKids Volleyball Tournament, hosting cooking demonstrations and providing food donations for our Embrace Partner, Covenant House. Your efforts continue to make the real difference. Let this momentum finish the year on a high note through caring for our guests, our communities, and each other.
Best Regards,
Ashwin Mathur
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