11. Is the hotel established with an emergency number? The Hotels emergency number is 444 and the emergency line is placed in the Guest Service Centre. 12. Where is the nearest police station covering the hotel for any emergency needs and what is its phone number? High grounds police station which is 2.3 kms from the hotel. Phone number is 080- 22971537. 13. Which is the nearest fire station covering the hotel, its distance from the hotel and phone number? The closest Fire Station to the Hotel is VV Tower Fire Station and located 3 kms away from the hotel. The phone number of the fire station is 080 22971549. 14. Hospitals within the close proximity of hotel, phone number and distance The closest hospital is Vikram Hospital; 080-71004500 just 1 km away, Fortis Hospital; 080-66837649 just 4 kms and Mahavir Jain Hospital; 080-40875555, 41100550 just 1.2 km. 15. What is the car parking capacity of our hotel? 204 cars in lower & middle basement and 155 cars in Multi Level Car parking facility located 100 meters outside the hotel premises. 16. Is the Hotel equipped with 24 hours valet parking services for the guests? All self driven cars will be offered valet parking services, this is our Shangri-La Service standard. 17. Is the hotel equipped with Automated External Defibrillators (AED) and is a policy in place and is the equipment covered under annual maintenance contract? The Hotel has Automated External Defibrillators and colleagues are trained to operate it. There is a policy in place and the equipment is covered under the annual maintenance contract. 18. Is a security briefing given to all the guests coming for banquet events? We do have a Security brief in place however this is only shared in case requested. 19. Is the guest and service area clearly demarcated? Both our Service areas and Guest Areas are demarcated properly by push bar doors and movements of the guests to service area are fully restricted.
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