SLBL - Emp Handbook - 2019

Know your Brand - Core Values, Philosophy-Vision-Mission

RESPECT:

We must treat our guests with respect to build a lasting relationship.

HUMILITY:

Be humble towards our guest and colleagues.

COURTESY:

It means politeness, good manners and being considerate.

HELPFULNESS: It means going that extra mile for the guest.

SINCERITY:

Sincerity is the centre of all the core values; We must have a genuine desire to serve our guests.

SELFLESSNESS

Putting the interest of others above oneself

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