SLBL - Emp Handbook - 2019

Our Guiding Principles

GP#1 We will ensure that leadership drives for results.

GP#2 We will make guest loyalty a key driver of our business.

GP#3 We will enable decision making at guest contact point.

GP#4 We will be committed to the financial success of our own unit and of our company.

GP#5 We will create an environment where our colleagues may achieve their personal and career goals.

GP#6 We will demonstrate honesty, care and integrity in all our relationships.

GP#7 We will ensure our policies and processes are guest and colleague friendly.

GP#8 We will remain deeply committed to our social responsibility by making a positive contribution to our communities, environment, colleagues, guests and business partners.

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