A Message from the General Manager
Dear Colleagues,
Namaste!
It gives me immense pleasure to welcome you to our Shangri-La family. I believe today marks the beginning of a long, rewarding and enriching relationship with the Shangri-La Hotel, Bengaluru and a long association with the Shangri-la Group. I trust the information contained in our Employee Handbook will be of great use to you. It has been designed as a tool to introduce you to our culture. Moreover, to give you guidance on how we may all work together to maintain a harmonious work environment conducive to a productive and fruitful place. Please read your handbook carefully. Use it as a guide to what we have to offer and also as a reference to what is expected of you in return. Like any community, we need to live by guidelines to ensure that the needs of a diverse group of people are catered to and that our workplace is managed properly and is safe and secure. You will soon learn about our Mission, Vision, Our Manifesto, Core Values, Guiding Principles, Shangri-La Experiences and our Core Practices. All of these will lead you to a deeper understanding of our unique Shangri-La culture. A culture built upon the traditional Asian family values of; humility, courtesy, respect, helpfulness, sincerity and selflessness. As we travel this road together, we would like to learn from your past experiences and also to build on them. Your ideas and contributions along the way will be of great value to us. Communication channels are open through different formats such as; in-house speak up programs, various dialogues, forums and meetings or via direct contact with your department. I request you to voice your ideas or opinions as the continual flow of ideas is the cornerstone of a transparent, innovative and happy environment.
Once again, welcome to our Shangri-La Family and I wish you a long, happy and successful association with us.
Rakesh Sethi Resident Manager
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