23. Where can the guest purchase postage stamps & postcards? All postage stamps are available with our concierge desk; Postcards can be purchased from Mementos our Shangri-La Gift Shop. 24. How many smoking floors do we have? We have 2 smoking floors; they are located at Level 12th and 14th. The exhaust system of these two floors is separate from the rest of the hotel to avoid the smoke smell from permeating to guest rooms. The closest smoking area for Lobby and Banquet guest will be the Lobby Lounge alfresco area. For Guests dining in the restaurants; the alfresco area will be the designated smoking area. “Sir/ Madam, the smoking area is located near the Lobby Lounge Alfresco area towards your right hand side. Allow me to show you across, this way please”.
25. Name the Shangri-La Hotels in the “Rest of the World “category? The following hotels are under Rest of the World category:
Shangri-La at the Shard London, Shangri-La hotel, Paris, Shangri-La Bosphorus, Istanbul, Shangri-La hotel, Toronto, Shangri-La hotel, Vancouver, Shangri-La hotel, Dubai, Shangri-La’s Barr-Al-Jissah resort and Spa, Muscat, Shangri-La hotel, Abu Dhabi, Shangri-La’s Eros hotel, New Delhi and Shangri- La hotel, Bengaluru.
26. What are the various room categories of the hotel? The various room categories are as follows: Deluxe King and Twin
Bengaluru view King and Twin Panorama View King and Twin Horizon Club King
Horizon Bengaluru view King and Twin Horizon Panorama View King and Twin Premier Suite Governor Suite (3Bay King Suite) Shangri-La Suite (6Bay King Suite)
27. What are the different types and name of toiletries placed in the guestroom bathrooms? Shangri-La Suite and Governors Suite – Acqua Di Parma Shampoo, Bath Gel, Conditioner and Lotion 75ml bottles. ADP hand and bath soap 50 gms each Horizon Suites – Crispy Mint Bath Gel, Conditioner and Lotion 70 ml bottles. Ming Fai bath soap 50 gms and Ming Fai hand soap 20gms.
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