Senior Project Manager Wakehurst – Conservation & Research Nursery redevelopment Candidate Information Pack
Welcome
RBG Kew is a world-famous scientific organisation, leading visitor attraction and UNESCO World Heritage Site, internationally respected for its outstanding living collection of plants and its world-class herbarium. RBG Kew’s second UK site at Wakehurst, West Sussex consists of over 380 buildings and structures, 40 plus listed buildings, which are used for visitors, scientific research, storage of national collections and administration. In 2018 Kew’s strategic objective for Wakehurst was to be a ‘world-leading botanic garden’ which requires purpose and ambition beyond the local leisure market – an approach epitomised by the transformative and celebrated Millennium Seed Bank, constructed in 2000. To grow this vision further and make it reality, Kew have spent the last four years developing a robust masterplan for Wakehurst, which sets out a clear strategic path to grow the site into a world leading botanic garden with a focus on science and education. The aim is to transition the site from the local to the national stage becoming an exemplar attraction and world leader in horticultural research. Consequently, the Wakehurst Conservation and Research Nursery project was launched in 2020 with aim of constructing new energy efficient and controllable greenhouses to create a state-of-the-art conservation and research nursery. The project is now well advanced and is a flagship development for the organisation. Funding is secured, outline plans have been drawn-up and approval for the development has been sought from the statutory authorities. The project is set as a strategic priority for Kew and is now well placed for delivery. The Estates team have therefore begun the search for a Senior Project Manager to lead the completion of the design and the delivery of the project.
Values
Care
We CARE about the future of the planet and its biodiversity
Diversity
We cherish the DIVERSITY of our plant collections and we seek diversity in our workforce and audiences
Values
Our Story
Collaboration
We work in COLLABORATION and build trusting relationships with each other and our partners
Confidence
We have CONFIDENCE and believe we can succeed
Our Story
Excellence
We strive for EXCELLENCE and try to improve continuously
Ambition
We have AMBITION. We will be bold with a strong desire to innovate and inspire
Our mission and strategy
Our mission and strategy Our mission is to understand and protect plants and fungi for the well-being of all life on Earth. Our aspiration is to end the extinction crisis and to help create a world where nature is protected, val - ued by all and managed sustainably.
To deliver our mission we have five priorities. Kew commits to:
• Deliver science-based knowledge and solutions to protect biodiversity and use natural resources sustainably • Inspire people to protect the natural world • Train the next generation of experts • Extend our reach • Influence national and international opinion and policy
Our five strategic priorities are underpinned by a sixth internal priority – to ensure we have the people, financial health and infrastructure to succeed.
Read more about our strategy Here
EXECUTIVE SUMMARY
To enable this vision, investment into Kew’s science and horticultural facilities is required. While the Millennium Seed Bank represents a modern and strategic investment in science at Wakehurst - the aging greenhouses and plant nursery must be modernised as a core part of the capabilities of Kew. Located within the historic Hortus Conclusus (walled garden) the existing structures, dating back to the 1970s, are beyond their end of life and require vast amounts of energy and water use during the yearly cycle to support the plant growth inside. Replacing these structures with energy efficient and controllable greenhouses the proposed replacement facility will enable Kew to further capitalise on the capabilities of the Millennium Seed Bank and open new avenues for science and horticultural research.
In 2018 the RBG Kew’s strategic objective for Wakehurst was to be a ‘world-leading botanic garden’ which requires purpose and ambition beyond a local leisure market – an approach epitomised by the transformative and celebrated Millennium Seed Bank, constructed in 2000. Extending upon this strategic vision Wakehurst intends to position itself amongst the larger RGB Kew offer (including the Richmond site) with a focus on ‘Science and Education’ at the heart of Wakehurst’s purpose. Through physical and philosophical connection to Kew Science, Wakehurst can transcend its niche and shift from local to national, from attraction to exemplar.
AERIAL OF PROPOSED DEVELOPMENT AT HAVELOCK FARM
SKETCH VIEW OF DEVELOPMENT FROM THE WEST
RBG KEW WAKEHURST: SITE AERIAL WITH KEY BUILDINGS
CONTEXT WITHIN WIDER WAKEHURST SITE
Job Description
Job Title:
Senior Project Manager for the Wakehurst Master Plan (Conservation & Research Nursery).
Directorate:
Resources
No. of Direct Reports: Reports to (Position):
0
Head of Estates Project Services
Section/Dept:
Estates
Job Purpose: In 2018 Kew’s strategic objective for Wakehurst was to be a ‘world-leading botanic garden’ which requires purpose and ambition beyond the local leisure market – an approach epitomised by the transformative and celebrated Millennium Seed Bank, constructed in 2000. To grow this vision further and make it reality, Kew have spent the last four years developing a robust masterplan for Wakehurst, which sets out a clear strategic path to grow the site into a world leading botanic garden with a focus on science and education. The aim is to transition the site from the local to the national stage becoming an exemplar attraction and world leader in horticultural research. While the Millennium Seed Bank represented a modern and strategic investment in science at Wakehurst, the sites aging greenhouses and plant nurseries fall well short of current research and conservation standards. Their location in the Walled Garden also blocks possible engagement and restoration projects with potential to unlock increased visitation and new audiences. Therefore, replacing these structures has been identified as the first step in delivering the Wakehurst Masterplan, allowing Kew to further capitalise on the capabilities of the Millennium Seed Bank and open new and internationally important avenues for science and horticultural research. Consequently, the Wakehurst Conservation and Research Nursery project was launched in 2020 with aim of constructing new energy efficient and controllable greenhouses to create a state-of-the-art conservation and research nursery. The project is now well advanced and is a flagship development for the organisation. Funding is secured, outline plans have been drawn-up and approval for the development has been sought from the statutory authorities. The project is set as a strategic priority for Kew and is now well placed for delivery. The Estates team have therefore begun the search for a Senior Project Manager to lead the completion of the design and the delivery of the project.
The Project / Background In 2018 Kew’s strategic objective for Wakehurst was to be a ‘world-leading botanic garden’ which requires purpose and ambition beyond the local leisure market – an approach epitomised by the transformative and celebrated Millennium Seed Bank, constructed in 2000. To grow this vision further and make it reality, Kew have spent the last four years developing a robust masterplan for Wakehurst, which sets out a clear strategic path to grow the site into a world leading botanic garden with a focus on science and education. The aim is to transition the site from the local to the national stage becoming an exemplar attraction and world leader in horticultural research. While the Millennium Seed Bank represented a modern and strategic investment in science at Wakehurst, the sites aging greenhouses and plant nurseries fall well short of current research and conservation standards. Their location in the Walled Garden also blocks possible engagement and restoration projects with potential to unlock increased visitation and new audiences. Therefore, replacing these structures has been identified as the first step in delivering the Wakehurst Masterplan, allowing Kew to further capitalise on the capabilities of the Millennium Seed Bank and open new and internationally important avenues for science and horticultural research. Consequently, the Wakehurst Conservation and Research Nursery project was launched in 2020 with aim of constructing new energy efficient and controllable greenhouses to create a state-of-the-art conservation and research nursery. The project is now well advanced and is a flagship development for the organisation. Funding is secured, outline plans have been drawn-up and approval for the development has been sought from the statutory authorities. The project is set as a strategic priority for Kew and is now well placed for delivery. The Estates team have therefore begun the search for a Senior Project Manager to lead the completion of the design and the delivery of the project. The Role The Senior Project Manager for the Wakehurst Masterplan will play a lead role in the planning, development and delivery of the proposed Conservation and Research Nursery. The post holder will be a highly skilled, client-side project manager with significant experience of delivering complex construction projects (including significant M&E packages) on protected and constrained sites. Acting as client representative, the role requires expert communication skills and an ability to manage a diverse range of internal and external stakeholders. Alongside this specific project the post holder will support the early-stage development of future phases of the
Job Description
Wakehurst Masterplan by working collaboratively with the senior Wakehurst Team to define the client brief, project objectives and possible delivery structures. The post holder will use their professional skills and experience to ensure the project is delivered on time, on budget and to the agreed standards. They will lead and inspire the internal and external teams to work together to deliver a new nursery that meets the needs of the client from a conservation and research perspective but also showcases Kew’s ambitions at Wakehurst through innovative and sensitive design. The Senior Project Manager will have a firm understanding of the funding and commercial drivers for the project and will have excellent financial management and reporting skills to control cost and risk throughout each stage of the project. The post holder will be comfortable delivering projects using a structured management system and will have excellent written and verbal reporting skills. They will be used to reporting to a project board attended by senior executives and will be competent at managing in-house project teams with members from across the organisation. Staff members on both the board and teams will often bring varied exemplary skills and talents to the organisation but may have limited experience in design and construction, therefore the post holder will be expected to provide professional guidance and expertise to brings these groups together and reach successful project outcomes. Finally, as the Senior Project Manager will work collaboratively across all departments at Kew, they will be expected to act as an ambassador for the Estates Department and the work of the Projects Team. They will therefore be required to act with integrity, share best practice and innovative ideas, and seek to build helpful relationships across the organisation. Job Context: The post holder will: • Lead the development and delivery of the Wakehurst Conservation and Research Nursery Project and supports the early development of other projects in the Wakehurst Masterplan through expert project management, ensuring the project is delivered on programme and on budget and to the clients required standards. • Lead and inspire the internal and external project teams to work collaboratively together to deliver the project.
• Ensure the project meets the needs of the client (and business) by establishing and maintaining robust and good relations with all stakeholders. Consulting senior managers, scientific stakeholders, building users, operational estates teams and all other relevant parties through every stage of the project lifecycle (concept, feasibility, design and procurement, completion, and handover). • Manage and report on approved project budgets in an accurate, clear and responsible way, highlighting exceptions and risks early. • Use their knowledge of the design process, construction and contracts to procure and manage the services of consultants, contractors and suppliers. Advising the client on value for money, quality and the best routes to market. • Manage and report on project risk throughout each stage of the project life cycle. • Ensure the highest standards of Health and Safety are built into the project and ensure the client and other CDM duties holders discharge their responsibilities. • Manage and maintain project records throughout the design, construction and handover phases ensuring all project information is properly communicated and handed over to the client and relevant building stakeholders. • Champion the project within and outside the organisation, assisting the Development team with funding applications, events or other activities as necessary. Use the project as a platform to communicate the ambitions of the Wakehurst estate and the wider aims of RBG Kew. • Explore and implement opportunities to engage the public in the project. • Champion good design and sustainable outcomes, ensuring the proposed building is an example of new innovative design in a sensitive/protected environment.
• Ensure the project meets current best practices in project management • Undertake any other duty reasonably required to deliver the project.
Job Description
Accountabilities:
1. Lead the development and delivery of the Wakehurst Conservation and Research Nursery project through expert project management, ensuring the project is delivered on programme and on budget and to the clients required standards. • Ensure the project meets the needs of the client (and business) by establishing and maintaining robust and good relations with all stakeholders. Consulting senior managers, scientific stakeholders, building users, operational estates teams and all other relevant parties through every stage of the project lifecycle (concept, feasibility, design and procurement, completion, and handover). • Manage and report on approved project budgets in an accurate, clear and responsible way, highlighting exceptions and risks early. • Manage and report on project risk throughout each stage of the project life cycle. • Responsible for ensuring Health, Safety and Environment is an integral part of all project activities and work programmes from planning through to implementation and all staff, consultants, advisors and contractors operate in a safe, efficient way and to Kew’s standards, expectations and policies, at all times. • Champion the project within and outside the organisation assisting the Development team with funding applications, events or other activities as necessary. Use the project as a platform to communicate the ambitions of the Wakehurst estate and the wider aims of RBG Kew. • Manage and maintain project records throughout the design, construction and handover phases ensuring all project information is properly communicated and handed over to the client and relevant building stakeholders. • Liaise with other RBG Kew project managers to share best practice and common approaches 80% 2. Support the early-stage development of future phases of the Wakehurst Masterplan by working collaboratively with the senior Wakehurst and Science teams to define the client brief, project objectives and possible delivery structures. 20%
Person Specification
Experience and Education (Essential)
• Degree or equivalent in a relevant building/construction discipline (Architecture, building Surveying, project management). • Member of a recognised building/construction related professional body: CIOB, RIBA, RICS or CIBSE. • Significant and proven experience of leading and managing multi-disciplinary teams to deliver complex and diverse projects (including significant M&E and the use of sustainable/green technologies), acting in the role of Client representative. • Track record of consistent delivery against time, cost, and quality targets. The basis of this experience should have been obtained from delivering projects of at least £5m. • Proven experience of delivering projects on sites containing significant heritage assets or environmental restrictions (SSSI, AONB, SAC, etc) from concept through to completion. • Proven experience managing projects with statutory consent requirements/needs/issues(planning, listed building consent, building control, etc). Must have thorough understanding of the process and requirement of planning process. • Extensive and sound knowledge of construction techniques, construction technology and building pathology gained through study and worked experience. To include green infrastructure and sustainable approaches to design. • Experience of managing and reporting project budgets throughout the project lifecycle. This must include monthly forecasting, developing project cost plans, appraising third party cost information, assessing valuations, and providing initial cost estimates (order of cost) for prospective projects. • Experience of assisting in the development of multi-year project programmes that take into account, condition, business need, client operations, budget, sustainability goals and site context. • Extensive, successful, construction based working knowledge and experience of Health, Safety & Environmental management. Especially relevant to major refurbishment works and new build projects on occupied, operational sites with direct contact with the general public.
• Proven experience and knowledge of managing and successfully delivering significant/complex projects using a structured project management and reporting system. • Good knowledge of construction related Health & Safety and Environmental legislation e.g. Health & Safety at Work Act 1974, Environment Act 1990 and CDM Regulation 2007. Must have a working knowledge of the CDM regulations with proven understanding of duty holder’s roles and responsibilities. • Experience and knowledge of building contracts and their administration. Must also be able to demonstrate experience resolving significant contractual/cost disputes. • Proven experience and knowledge of procurement and engagement of construction design professionals, in support of major capital projects and work programmes. • Excellent written and oral communication skills with demonstratable experience of reporting and presenting to senior management. • Experience of successfully managing and supporting project team members either directly as a line manager or indirectly as the a project lead. Job Specific Competencies – skills and abilities specific to the job (Essential) • Successfully manages and delivers all projects using the principles of Best Practice project management methodology. • Negotiates, using logic and reason to persuade and influence others to find the solutions that everyone will accept. • Builds and maintains strong working relationships both internally and externally in a collaborative style. • Influences key stakeholders at all levels. • Works co-operatively with customers/stakeholders, maintaining regular, consistent and clear communications to produce innovative solutions • Demonstrates leadership and management skills to motivate, coach and mentor teams. • Demonstrates ethical behaviour at all times and promoting it in others within the department.
• Understands how to plan financially and manage a budget. • Researches, writes and presents robust and comprehensive business cases. • Demonstrates ability to produce project plans using Microsoft Project. • Successfully represents Estates Department at a senior level in relation to the Project and Wakehurst Master Plan • Keeps abreast of latest changes and development in areas relevant to post (e.g. CDM legislation, project management, energy management, H&S, etc.) Kew Competency Framework: The Framework identifies behaviours required for roles at different levels.
1. Leading and Influencing (E) 2. Developing High Performance 3. Collaboration (E) 4. Thinking with Vision 5. Making Effective Decisions (E) 6. Delivering Value for money (E) 7. Making things happen 8. Delivering in Partnership 9. Changing with Pace
Benefits
The following benefits apply to RBG Kew and not RBG Kew Enterprises or RBG Kew Enterprises (Foundation).
Annual Leave Entitlement for staff working a full time standard week (36 hours across 5 days) is 30 days, excluding bank holidays, on entry rising to a maximum of 33 days after 5 years service. Entitlement for staff who works a non standard week (e.g. part-time, condensed hours, annualised hours) is calculated in hours on a pro rata basis. Family Friendly RBG Kew supports its employees in achieving a work-life balance and we have a range of schemes and policies in place to support well-being and wider needs: • Flexi-time system: RBG Kew operates flexible working hours subject to the operational needs of the business and Head of Department agreement. • Generous and comprehensive family friendly policies: maternity, paternity and adoption leave, career break. • Employee Assistance Programme: The Employee Assistance Programme offers advice and counselling via a confidential phone line and an extensive website with help sheets. Advice subjects include everything from addictions to work-life balance. • Family pass: RBG Kew Enterprises employees are entitled to free admission to the Gardens at Kew and Wakehurst for two accompanying adults and two children on presentation of their staff pass. • Civil Service Sports Club (CSSC): Employment at Kew provides the opportunity to join CSSC, a not for profit organisation aimed at public sector workers positively promoting health and wellbeing in the workplace. CSSC aims to help you to have fun, get active, try out new hobbies or activities and experience the great diversity of the Civil Service. CSSC organise hundreds of events, activities and special offers for you every year. • Vodafone Employee scheme: RBG Kew Enterprises member of staff and up to 5 of their family and friends are entitled to a discount on any vodafone tariff. Pension Benefits RBG Kew offer a Group Personal Pension Scheme through Royal London, with an employer contribution of 8% of salary. This is a non-contributory unless you decide to make a voluntary contribution as a % of salary. If you do decide to make a contribution, RBG Kew will match your contribution up to a further 2%, making the total possible employer contribution 10%.
Training & Development We provide comprehensive and continual training throughout your career, across all levels of the organisation.
Access to Flexible Benefits Portal All employees have access to a flexible benefits portal, mylifestyle, which allows you to select a number of flexible benefits to suit your lifestyle. Through the website you can also access discounts at hundreds of different retailers. Season Ticket Loans An interest free Season Ticket Loan is available for all employees on permanent and fixed term appointments. The loan is paid back via monthly payments deducted from your salary. Cycle-to-work Scheme The salary sacrifice cycle-to-work scheme is part of Kew’s flexible benefits package and gives you the opportunity to purchase a bike for cycling to work at little over half the normal cost. The scheme is open to all permeant employees and those on fixed term contracts for at least 1 year. Payroll Giving – Tax Efficient Charitable Donations Payroll giving is part of Kew’s flexible benefits package and you could make tax efficient charitable donations direct from your pay. Eye Care Scheme If you use a computer or other display screen equipment for a significant portion of your job, you are eligible to participate in the eye care scheme. This scheme provides self-service vouchers that can be used as payment for eye tests, and where eligible a free pair of frames or discount from the optician’s range. Free access to museums, galleries and gardens National museums, galleries and gardens that offer free admission to Kew staff members on presentation of a staff pass.
Local Business Offers Some local businesses offer discounts to Kew employees. Information is available on KewNet.
Discount on items purchased in the Kew Shops and Restaurants and Cafes RBG Kew Enterprises offers a 50% lunch discount across all its restaurants and 20% discount on Retail products.
Along with a competitive salary there is a range of excellent benefits which includes an annual leave allowance of 30 days, plus bank holidays, rising to a maximum of 33 days after 5 years service, flexible working options, childcare vouchers and a range of other generous and comprehensive family friendly policies, memberships and discounts. An important part of the pay and reward package RBG Kew
offer a Group Personal Pension Scheme through Royal London (details of the full range of benefits are available on request).
For a confidential discussion to learn more about the role and opportunity please contact Kew’s appointed recruitment partners Nick Coppard of The Management Recruitment Group.
Nick Coppard M : 07896 079 495 E: nicholas.coppard@mrgpeople.co.uk
Applications should consist of a comprehensive CV and supporting cover letter outlining key matching experience and rationale for applying for the post. Applications should be sent to michael.hewlett@ mrgpeople.co.uk.
The closing date for applications is Sunday 18th September.
15 Bishopsgate, London, EC2N 3AR +44 203 962 9900 www.mrgpeople.co.uk
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