Our Year in Review Strategy
Our Leadership
Divisions
Business Sustainability
Financials and Governance
BACK HOME
Our People
Our Communities
Health and Safety
Environment
Contribution to NZ Economy
Innovation
FBuSay Employee Engagement
EMPLOYEE EDUCATION AND WELFARE FUNDS
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Fletcher Building employees have access to financial support through the Fletcher Trust Emergency Welfare and Education Funds. Between 1 April 2017 and 31 March 2018, 632 Fletcher employees received support to advance their education. A special aspect of the fund is that employees’ families are eligible to apply for this fund – in FY18, 182 were grateful to receive financial support towards their learning aspirations and qualifications.
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TRAINING, TALENT AND LEADERSHIP We aim to attract, retain and develop diverse talent and our capability programmes are an important part of how we achieve this. We offer world-class programmes in leadership, health and safety, salesforce effectiveness, operational excellence, and customer excellence. In FY18, participants through our courses reached a new record of over 38,000 – with many people attending more than one training programme during the year. Through our Learning Academy we offer five tailored leadership programmes for our emerging leaders and to upskill those already in leadership positions. During the course of the year a total of 953 employees completed these programmes. Our online safety training module, Protect Fundamentals, launched this year and was successfully delivered to approximately 19,500 of our people around the world. Other Protect training modules, such as leadership and compliance, were delivered to more than 11,000 employees. In line with our Customer Leading value, the Learning Academy provided targeted programmes in sales and customer service excellence, which were completed by 610 and 882 people, respectively.
EMPLOYEE ENGAGEMENT We run a confidential employee engagement survey, FBuSay, across our whole business. The survey is undertaken annually, with the most recent one carried out in March 2018. Participation this year was 92%, on par with the previous year and significantly higher than the global best practice response rate of 85%. Our Group engagement score improved three percentage points from last year to 70%, which is on par with our industry peers for this type of survey (70% for a composite of manufacturing, heavy building products and retail sectors). This continues the improvement in engagement we have experienced from Specifically, this year’s results showed increases in people finding a sense of achievement in their work and in our focus on safety, an area that has been a particular focus with the launch of the Protect programme. In future, we aim to drive engagement over 80%, which will put us in the top quartile for our industry. Employee engagement Survey – FBuSay 2018 – participation rate 92% a score of 63% for the inaugural company-wide survey in 2014.
Fletcher employees received support to advance their education 632
DIVERSITY We recognise the importance of
diversity. Diversity drives creativity and innovation, better decisions, employee attraction and engagement and helps us better understand our customers. Ultimately, diversity is good for financial performance too. We are focussing our efforts in four areas: developing and supporting Māori leadership, female employees, people entering the workforce for the first time and the LGBTIQ+ (lesbian, gay, bisexual, transgender, intersex, queer-plus equals inclusive) community. Through the support of Fletcher Building I can truly say I am proud to be part of such a diverse, inclusive, forward looking organisation. I am now a much more confident, happier employee who looks forward to coming to work everyday.
Additionally, 550 people in our manufacturing and supply chain
operations are working on their National Certificate in Competitive Manufacturing and Supply Chain. We strive to provide equal opportunity
learning and as such, many of our courses are available in multiple languages, including Te Reo.
Allan Lennie Firth Certified Cadet
39 Fletcher Building Limited Annual Report 2018
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