Next Steps: Are You Ready to Act? Will you take the first step toward intelligent infrastructure?
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The journey toward IT/OT convergence represents a fundamental shift in building technology approach. The potential benefits span operational efficiency, user experience, sustainability and business agility. To move forward successfully, stakeholders must take specific actions.
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IT leaders should engage early in building design and renovation, as initial planning decisions significantly impact long-term convergence potential. Developing organizational standards ensures consistency, while building cross- functional relationships with facilities and real estate teams creates alignment necessary for successful integration. Security frameworks must address OT-specific requirements, while governance structures ensure appropriate oversight. Developing skills within IT teams to support converged infrastructure enables organizations to maintain and extend these environments over time. Recognize network infrastructure as a core building system, involving IT stakeholders from inception. Evaluate technology partners based on integration capabilities rather than standalone functionality and develop data strategies to leverage building telemetry for operational improvements. Establish metrics that measure convergence outcomes aligned with business objectives to ensure appropriate return on technology investments. Executive leadership must establish cross-functional governance that bridges traditional silos between IT, facilities, real estate, and business units. Align incentives to encourage cross-domain collaboration, evaluate projects based on comprehensive ROI calculations including both hard and soft benefits, and develop policies to support secure OT integration protecting enterprise systems. Fund initiatives that create long-term competitive advantages rather than focusing solely on short-term cost optimization.
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