IT/OT Convergence: Blueprint for Intelligent Infrastructure

Stakeholder Perspectives On IT/OT Consolidation How will aligning these diverse perspectives shape your strategy and drive success?

3.

Facilities Management

IT Leadership

Real Estate Leadership

Concerned with simplified maintenance, reduced vendor management, improved response times, and integration of legacy systems

Interested in market differentiation, tenant attraction/retention, flexibility for changing workplace needs, and reducing vacancy

Focused on network infrastructure as a critical utility, cybersecurity concerns, standardization, and managing expanded scope of responsibility

MEP Engineering

Finance / Operations

Sustainability

Focused on system integration, low-voltage power distribution systems, design simplification, and standardized communication protocols

Concerned with carbon footprint reduction, reporting compliance, data-driven initiatives, and alignment with ESG criteria

Focused on CapEx vs OpEx optimization, total cost of ownership, energy cost management, and streamlined investment decisions

"The convergence of IT and OT networks represents a fundamental shift in how we design, deploy, and manage intelligent buildings. This isn't just about connecting systems, it's about creating unified digital infrastructures that enable automation, sustainability, and enhanced occupant experiences. Organizations that embrace this convergence gain unprecedented visibility and control while driving operational efficiencies that weren't possible with siloed approaches." Christian Bigsby, Senior Vice President, Workplace Resources, Cisco

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