● Late payment for overtime and additional hours accounted for more than half (51%) of complaints received by the payroll department ● Bacs is consistently the most common payment method across all pay frequencies, as it has been for the duration of this research ● 3% of respondents have received requests to change the method of payment, however surprisingly in this digital age, the requests were to receive payment by cheque ● 99% of respondents were aware of the forthcoming changes to off-payroll working rules ● 63% of respondents believe they will be affected by these changes ● 61% of respondents agreed they had raised the possibility of additional costs brought about by these changes, however the anecdotal responses suggest that this message is not necessarily being heard within businesses ● 37% of respondents stated that they had members asking to leave the pension scheme following the increase to automatic enrolment minimum pension contributions ● 92% of respondents have been through cyclical re-enrolment, with 74% finding the process fairly or very easy ● 67% reported that the majority of employees who had previously opted out, opted out again when re-enrolled
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CIPP POLICY AND RESEARCH TEAM PAYSLIP STATISTICS COMPARISON
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