Cashless payment options provided in all our hotels.
Yes
IRD
6 failed, 57.14%
IRD-57.14% Digital versions of the menus offered through television screens, tablets and through mobile phones using QR code, OR single-use paper menus, OR laminated menu (sanitizable) offered in the rooms. Contactless delivery and pick-up of in-room dining trays and trolleys. Colleagues ring doorbell and step away to maintain safe distancing while guest retrieves items, unless requested by guest. If guests request should maintain safe distance of at least 1.5 metres. Mask and gloves are required for both situations. Gloves are not consistently worn when delivering food. All food and beverage items and cutleries are covered/wrapped at all times. Condiments are individually packaged or well covered.
Yes
No
No
Cutleries are placed into pockets however are not covered/wrapped completely
Photo 18
All bespoke guest amenities and food platters are covered at all times, except whole fruit platter. Guest amenities if delivered after the guest has checked in to the room follow contactless delivery protocols. (Only applicable when handled by F&B) All trolleys, trays and hot boxes are thoroughly sanitised before and after every use. not consistently observed. Suggest to have ready to use labels/signage once sanitized. Events Events-66.67% Avoid self-service food & beverage stations, or all self-service guests' touch points to be cleaned/sanitized every 30 mins, e.g. buffet tongs, coffee machine, etc.
Yes
No
3 failed, 66.67%
Yes
Sanitizer bottles observed on coffee station/beverage station table tops for guests to use as most F&B buffet tables are located inside meeting room and not accessible to colleagues during the event. For larger buffets, self serving is avoided and colleagues serve guests behind plexi glass. Sanitise high-touch areas every 2 hours, e.g. chairs, tables, door handles, switches, podiums, control buttons. No
Not consistently observed. Need sanitization records log Service trolleys, trays, mobile bars, food stations sanitised after every use. For additional care, hand sanitising gels available at entry points and other convenient locations in the events space.
Yes
Yes
Private & Confidential
14/36
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