SL Cares Assurance_Internal Audit_SLTO_Sept2021

Wellness

1 failed, 96.43%

Wellnes-s96.43%

1 failed, 96.43%

* Kids Club, Health Club, Spa & Pool Facilities – Closed for operation unless exceptional approval obtained from Regional EVP and HQ Wellness. The Base Standard addressed in this document is when Hotel under "Red" alert status operating Kids Club/ HC/ Spa/ Pool with approval.

Reception (Health Club/ Spa)

1 failed, 96.43%

Reception (Health Club/ Spa) -96.43% "Guest's temperature taken at the reception. (If not taken at entrance to hotel OR the spa/ health club can be directly accessed without passing through hotel's entrance, this step is necessary. Always follow local regulations.)" Taken only for residential guests "Guests sign a health declaration form and contact information will be collected per local regulations.(If not signed at entrance to hotel OR the spa/ health club can be directly accessed without passing through hotel's entrance, this step is necessary. Always follow local regulations.)" Guests are verbally asked the health declaration questions upon arrival Hand sanitising gels available at reception.

Yes

Yes

Yes

Photo 19

All colleagues don masks. Constant washing/sanitisation of hands reinforced.

Yes

Sanitisation frequency at receptions areas (menus, locker keys, surfaces) hourly. Sanitization record logs are needed Sanitisation frequency of electronic items (computer screens, keyboards, POS, telephones and other frequently used equipment) hourly.

Yes

Yes

Sanitization record logs are needed No printed reading material made available in lounges.

Yes

General Cleaning (Gym, Treatment Rooms and Locker Rooms)

1 failed, 95.24%

General Cleaning (Gym, Treatme t Rooms and Locker Rooms) -95.24% Increased spacing or alternate exercise equipment and machines in use to practice safe distancing at gyms. Always follow local regulations.

Yes

Private & Confidential

16/36

Made with FlippingBook Converter PDF to HTML5