SL Cares Assurance_Internal Audit_SLTO_Sept2021

Dedicated face mask disposal bins provided at convenient locations in the heart of house.

No

No designated bins for PPE in heart of house areas. Receiving Areas

8 failed, 68%

Receiving Ar-e6a8s% Colleagues to wear masks, fresh gloves and hair net prior to receipt of every shipment. Hair net is not worn only head cap. Vendors provided with health and safety requirements before accepting goods, including necessary personal protective equipment requirements including gloves and masks. Temperature checks at entrance and hand sanitation stations available in all receiving areas.

No

Yes

Yes

Receiving areas sanitised every 4-6 hours or after key shipment deliveries.

No

Not consistently observed. Need sanitization records log. Training Training-71.43% Review and Update all Training materials including :

6 failed, 71.43%

- Use and disposal of personal protective equipment and sanitizing tools - Personal health and Hygiene Guidelines at work and outside of work - Departmental Sanitizing Standards and Procedures at different pandemic stages (certified / non-certified programs) - Basic knowledge of the Pandemic Disease - Operational Procedures during Pandemic Situation for Guest contact / Non- guest contact Colleagues departmental training records required. Prepare Toolkit for all relevant Pandemic Communications including Information update notices, Posters, tentcards, reminder leaflets, electronic notices, stickers, video … etc.

No

Yes

All internal/ external communication collateral is readily available for reprint and observed being used throughout FOH and BOH areas.

All colleagues trained on use and disposal of personal protective equipment, personal health and hygiene, and enhanced sanitisation standards at work and for personal safety outside of work. training records required All colleagues trained on COVID-19 safety and sanitisation protocols. Currently 58% of colleagues completed SL Cares course on LMS. Comprehensive training and certification programmes for our teams with frequent guest contact including Housekeeping, Food & Beverage, Public Area Department, Hotel Operations and Security.

No

No

No

training records required

Private & Confidential

24/36

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