All Housekeeping colleagues, including casual workers and part timers are trained and certified on the compliance standards training co-developed with Diversey.
No
Records indicate this was completed in Oct 2020 for housekeeping, however training records of classroom training hosted by Diversey is required. All hotel food handlers retrained on food safety policies prior to returning to work and ongoing. No
training records required All club and amenity center colleagues retrained on Shangri-La Food Safety guidelines and new food and beverage safety standards.
N/A
"Regular Update and Communicate the Pandemic Situation to colleagues.
Yes
Throughout 2020/2021 HR held virtual calls which all colleagues were invited to in order to communicate hotel updates and global pandemic related information. Reminder of the observing all personal Hygiene and Safety guidelines and other relevant policies and procedures. Yes
HOH posters observed in areas Posters, Tentcards, Reminder leaflets and Electronic Notices are to be updated regularly. "
Yes
Health & Safety and Personal Hygiene Measures
100%
Health & Safety and Personal Hygiene Measures -100% Check the stock for thermometers and prepare the par stock required at different stages. Engage with relevant suppliers to ensure supplies. Check the latest technology which is most effective for guests and colleagues temperature taking Security, receiving , front office and health club all have thermometers to readily use Engage with Medical partners to ensure update of knowledge and information about pandemic disease. Health Talk to be arranged when necessary.
Yes
Yes
DOS up to date on pandemic related information by municipal and provincial public health units and frequently communicates updates internally Update and be ready with all relevant Declaration Forms and record keeping document. Yes
Review and Update Policies / Guidelines on Suspected / Confirmed Staff or Guest cases. guidelines for both internal staff and external guests suspected or confirmed cases in place Temperature check for all colleagues at colleague' entrances prior to entering the hotel premises. Logs are kept for 14 days. Colleagues with temperature above 38 degrees Celsius are required to fill out health declaration forms and are advised to stay home and/or offered medical assistance.
Yes
Yes
Yes
Private & Confidential
25/36
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