SL Cares Assurance_Internal Audit_SLTO_Sept2021

Rooms

4 failed, 88.24%

Rooms-88.24%

Arrival & Departure

4 failed, 88.24%

Arrival & Depar-t8u8r.e24% All guest contact colleagues must wear PPE according to PPE guideline and change them base on shift requirement, wear & tear or contaminated. In limousine, key touchpoints – interiors (seats, handles, arm rests), exteriors ( door handles) are sanitised after each use.

Yes

Yes

As per the driver of the third party in charge yes, I asked if a record is maintained however the driver could not provide me with this. In limousine, safety amenities including sanitising gels and face masks are available upon request in the car. Yes The limousine driver acknowledged that face masks and sanitizer is available for guests within the vehicle however not able to observe this.

Temperature checks at all entry points for all guests prior to entering the hotel premises and facilities unless directed otherwise by local government.

Yes

Temperature checks are being conducted at the point of check-in, host stand, spa and health club.

Photo 1

"Digital health and travel declaration forms provided to all guests to fill based on local health and government regulations.(Applicable only to locations when local government requires declaration form)"

Yes

Available through QR code and hard copies at reception

Photo 2

Photo 3

Photo 4

Hand sanitising gels available at reception and at other convenient locations in the hotel.

Yes

available throughout the reception and lobby areas

Private & Confidential

7/36

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