SL Cares Assurance_Internal Audit_SLTO_Sept2021

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For additional safety, guests will not be escorted to the room and in room registration will not be offered. Guests to be escorted to lifts only. "Safe distancing markers on floors and queue ropes implemented to observe safe distancing measures of 1.5 metres or based on local regulations. (Applicable only to locations when local government require safe distancing)"

Yes

N/A

No floor markers required as per local regulation unless safe distancing can not be done.

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Designated group arrival check-in and check-out areas to avoid crowd overflow. Will be prepared accordingly based on confirmation of any group arrivals Used guest key cards are sanitized.

N/A

Yes

All used keycards are sanitised after each shift by MOD or FDA

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Guest use items (Wacom devices, pen, Tablet, iPad, EDC machines) and guest loan items (wheelchair, baby stroller, mobile charger, umbrellas) are sanitized frequently.

Yes

Small items such as pens are being sanitised after each use. Also small single use wipes are being provided to guests after each use

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Guests will be encouraged to check-in and express check-out using our Shangri-La Mobile App.

No

Private & Confidential

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