Remote Visual Walkthrough Audit Cycle 2 | Key Principles
Front Of House (FOH)
Heart Of House (HOH)
❖ Area with CCTV coverage •
❖ Photographic evidence • Questionnaire survey •
Questionnaire survey + CCTV footage request • We will conduct CCTV footage observation and compared against survey result to draw conclusion
To submit by hotel’s Human Resources to GIA before the scheduled Visual Walkthrough
❖ Area without CCTV coverage •
❖ Visual Walkthrough •
Will cover during Visual Walkthrough (guest floor pantry, Laundry, In Room Dining)
Focus area: staff cafeteria, staff entrance, workplace
❖ Area with CCTV coverage • Staff entrance • Receiving
❖ Documentation review
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