SL Cares Audit_Leaders Huddle_SLTO

Shangri-La Cares : Introduction of Base Lite

▪ Base Lite, is a subset of the Base operational standard implemented by hotels since July 2020. ▪ Base Lite operational standard provides a c.30% reduction in tasks compared to Base but retains the most fundamental health and safety measures to meet the Shangri-La Cares Commitment. ▪ The launch of Base Lite enables hotels to implement the operational standards most relevant for the pandemic situation applicable in their local environment. ▪ Full details of the Base Lite operational standards will be shared with hotel teams following the briefing sessions.

Division

Base Standard

Base Lite

Reduction % (Base Standard vs. Base Lite)

Rooms

52

35

33%

Food & Beverage

63

38

40%

Wellness

39

28

28%

Heart of House

89

72

19%

Total

243

173

29%

7

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