Shangri-La Cares : Base Standards vs. Base Lite, the Key Differences Base Lite operational standards focus on easing some of the stringent operational standards for hotels to operate efficiently (as infections reduce and business activities resume) yet retains fundamental health and safety measures.
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Prevention Procedures ▪
Rooms
: removal of disinfectant floor mats at main entrance; reduce cleaning frequency at public area; easing of soiled linen transport procedures : Removal of safe distancing requirement unless specified by local regulation : removal of cleaning and sanitization frequency requirement eg frequently used equipment disinfected hourly; handles, pool ladders and railings are cleaned and disinfected every 30 minutes : basic set of personal protective equipment (PPE) apply
Reducing some of the more stringent procedures
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F&B
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Wellness
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Overall
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Service Standards ▪
Rooms
: resume turn down service ; allow room servicing whilst guest is in the room : removal requirement for individualized serving : resume operations
Resuming some of the service standards that improves guests’ overall experience
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F&B
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Wellness
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Set Up ▪
Rooms
: decorative pillows and magazines returned to rooms; limited minibar set up; no requirement for individually sealed guest laundry packing : resume standard cutlery set up on table : resume standard guest locker amenities set up
Resuming some of the standard set up whilst controlling risk of cross contamination
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F&B
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Wellness
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