So yeah, we're doing our best there. I would say that we have ways to go, but we are constantly trying to figure out better ways to do things through technology. Marshall Atkinson Yeah. So I've been to a lot of businesses, cause I'm a coach and stuff. And one of the things I see a lot of times is that a lot of companies struggle because they don't have enough subject matter experts in the technology that they're using. So what happens is only one or two people really know the program, and then everybody else kind of halfway uses it. And then that causes a lot of heartaches and struggle because there isn't that standard, there isn't that training, you're supposed to be doing it this way. And then they either don't know or they just, they try to take a shortcut and that causes some mistakes down the road. Has that kind of happened in your company? And what did you guys do about it? Jordy Gamson It has happened, and it does happen on occasion. So now what we do is with any -- what we would call a code red situation, which is not necessarily an emergency situation, but it's something that is going to have a significant financial impact on the company, whether it's a new, large customer, or a large initiative within an existing customer-- We do meetings on the front end that involve all the stakeholders, our accounting department, our warehouse team, our sales team, our IT team. So all of these departments can be together on the front end to make sure that we build the path together, because to your point earlier, everything is custom. And some customers want things partially on their own systems. Some customers want us to handle parts of the equation that other customers don't want us to handle. So there's lots of different exceptions to the rule. So, we try our best to bring everybody in on the front end, which creates a smoother overall experience. But, you know, there are always issues. If it was so easy, then everybody would be doing it successfully. And that's not the case. Marshall Atkinson Yeah. So it's really about mapping out what clarity and success looks like down the road and then working backward from that. Last question. If you could go back in time and have you, and Scott, and Greg -- you could talk to your younger selves, what would you say to yourselves that might be different that would set you up for success? Now, so it's really about what advice would you give you guys? Jordy Gamson So it's just, Greg has been out of the company for many years now. But for one thing this year, as I would say, as ridiculous as it sounds, you may want to consider having a pandemic plan, which we did not.
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